PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Printerpix and Vistaprint as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Printerpix
Vistaprint

Printerpix and Vistaprint Overview

Total reviews
131
114
Company responses
0
0
Issues resolved
0
0

Printerpix was first mentioned on PissedConsumer on Feb 3, 2015 and since then this brand received 131 reviews. It is 17 reviews more than Vistaprint received since Sep 29, 2007.

Printerpix and Vistaprint Consumer Ratings

Rank
31 out of 253 in Printing category
13 out of 253 in Printing category
Customer service
21 in category
7 in category
Website
25 in category
11 in category
Staff
18 in category
3 in category

According to consumer ratings and reviews, Vistaprint ranks 18 points higher in the Printing category than Printerpix. People gave Printerpix 1.1 stars for Customer service criterion in Printing category and it is 18 points higher than the worst rated brand in this category. At the same time, Vistaprint was rated 2 stars for Customer service criterion in this category and it is 32 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Vistaprint has a higher rating than Printerpix. Regarding Staff criterion, consumers gave Printerpix 1.1 stars and it is 54% greater than other in category. Vistaprint however was rated 3 stars and it is 92% greater than other in category.

Printerpix and Vistaprint Rating Details

Customer service
1.1 (90 reviews)
2 (25 reviews)
Reviewer's quote

...Contacted customer service and had hard time understanding agent. He looked my order and said was done wrong. Had me select new card but wouldn't let me use one previously selected...

Thelda

...They added them again with NO CHARGE! Both customer representatives I worked with were great! Absolutely no complaints. Will continue ordering from here. Everything was great quality too!..

Brooke S
Website
1.4 (78 reviews)
2.5 (23 reviews)
Reviewer's quote

Contacted the service again and was told the same thing so I followed the complaint procedures they have on their website - sent the email as it said to do and it has now been 30 days without any communication from them. They NEVER responded to my complaint even through me calling repeatedly and...

Franceska

I ordered 2 t-shirts for printing on Vistaprint website. Expected delivery date was 1st Nov. Instead of deliverey message I got email (at 21:30 on 1st November) that your refund has been initiated...

AMIT C
Staff
1.1 (78 reviews)
3 (3 reviews)
Reviewer's quote

They lure you in with a great price... the software glitches out over and over and then you finally go to order and the shipping is 3 times what you paid for ten item.... total scam site avoid at all cost !!!

PissedConsumer1725437

BAD CUSTOMER SERVICE AND DO NOT FIX THEIR MISTAKES IN A TIMELY MANNER!!! Be VERY CAREFUL of using VistaPrints. I ordered wedding invitations and return address labels. Order did not contain labels and the supervisor said they have no plans in place at their company to EVER expedite an order they...

PissedConsumer861025

Printerpix and Vistaprint Pros and Cons

Pros
  • Price
  • Price was good
  • Website software --- when it worked
  • Prices
  • Selection
  • Products
Cons
  • Poor quality and slow
  • No answer during business hours
  • Unwilling to assure timely delivery
  • Customer service
  • On-hold time
  • Non-transparent ordering process

Printerpix and Vistaprint Most Positive Reviews

Top rated reviews
5

I ordered 2 mink touch blankets as Christmas gifts before I read all of the horrible reviews from this company. I...

5

I want to express how amazing our experience with Vistaprint was. I had misspelled two different banners. When I called...

Printerpix and Vistaprint Most Critical Reviews

Lowest rated reviews
1

Ordered calenders as a part of a Groupon deal. They were late (ok it was Xmas time I get it.) Ordered prints with the...

1

I used to spend quite a bit with VistaPrint...never again. They sent me a postcard for my Birthday...oh how nice I...

Printerpix and Vistaprint Latest Reviews

Recent published reviews
2.5

Tried to use Groupon voucher but when I put in the voucher code it wouldn't take any money off. Contacted customer...

Read all 131 reviews
3.8

I thought you were not serious about sending free samples to anyone who was interested in hiring your services, but it...

Read all 114 reviews

Printerpix and Vistaprint Products and Services

Most reviewed product and services
  • Printerpix Printing Service (19 reviews)
  • Printerpix Customer Care (15 reviews)
  • Printerpix Shipping Service (12 reviews)
  • Vistaprint Customer Care (17 reviews)
  • Vistaprint Printing Service (14 reviews)
  • Vistaprint Shipping Service (4 reviews)