PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Printerpix and Vistaprint as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Printerpix
Vistaprint

Printerpix and Vistaprint Overview

Total reviews 216 118
Company responses 0 0
Issues resolved 0 0

Printerpix and Vistaprint Consumer Ratings

Rank
40 out of 194 in Printing category
18 out of 194 in Printing category
Customer service
31 in category
8 in category
Turnaround Time
26 in category
6 in category
Website
36 in category
15 in category
Product or Service Quality
31 in category
15 in category

Printerpix and Vistaprint Rating Details

Customer service
1 (141 reviews)
2 (29 reviews)
Reviewer's quote

...Way too many calls to customer service. Still waiting for replacement product. I have asked for calls from production, accounting and corporate office and have received none...

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...They have the worst customer service, I refuse to ever do business with them..

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Turnaround Time
1.2 (124 reviews)
3 (5 reviews)
Reviewer's quote

...I have wasted so much time on this issue I am ready to write a review of what I think about Printerpix and it won’t be complimentary. Disgusted Louise McMaster..

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BEWARE OF THIS SCAM!!! I loved the cards and speed in which i got them but I will never order again due to this experience and time it took to correct it. In the end it was corrected but how many people dont know they do this automatically when purchasing an item! Such a shame and i so wish there...

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Website
1.5 (120 reviews)
2.6 (26 reviews)
Reviewer's quote

bought a Groupon which led me to website which was EXTREMELY hard to navigate and download images to create a photo album. received the 3 albums purchased and on 4 or more pages photos were not set right and images were cut off and couldn't see people's faces. it was embarrassing to give as gifts...

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I ordered 2 t-shirts for printing on Vistaprint website. Expected delivery date was 1st Nov. Instead of deliverey message I got email (at 21:30 on 1st November) that your refund has been initiated...

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Product or Service Quality
1.3 (118 reviews)
2 (25 reviews)
Reviewer's quote

Poor customer relatiom service! The staffs cut the phone and you and are ever so rude. Mistakenly place the same order twice and they refuse to make a refund. Plus the order takes for ever to be ready..

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...Everything was great quality too!..

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Printerpix and Vistaprint Pros and Cons

Pros
  • Price was good
  • Price
  • Website software --- when it worked
  • Prices
  • Selection
  • Products
Cons
  • Horrible customer service
  • Lack of customer service responsiveness
  • No customer service terrible website
  • Customer service
  • On-hold time
  • Non-transparent ordering process

Printerpix and Vistaprint Most Positive Reviews

Top rated reviews
5

I ordered 2 mink touch blankets as Christmas gifts before I read all of the horrible reviews from this company. I...

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5

I want to express how amazing our experience with Vistaprint was. I had misspelled two different banners. When I called...

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4

I have been trying to check the status of my order and no one will respond back to my email. Very horrible business...

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5

I have had nothing but great experience....one time they delivered a package to a wrong address, which was basically my...

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Printerpix and Vistaprint Most Critical Reviews

Lowest rated reviews
1

Ordered calenders as a part of a Groupon deal. They were late (ok it was Xmas time I get it.) Ordered prints with the...

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1

I used to spend quite a bit with VistaPrint...never again. They sent me a postcard for my Birthday...oh how nice I...

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1

I had to wait almost 3 months to get my product, including several emails and phone calls (that took over 60 minutes on...

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1

I registered for the free month trial of VistaPrint's business email packages and I then cancelled it to stop myself...

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Printerpix and Vistaprint Latest Reviews

Recent published reviews
No votes

I ordered a blanket on 11/11/20 it came out of my bank account immediately 57.99 but when I go to track my order online...

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4.6

My first order's pckg was open resulting in some loss of charity flyers; sent one email, recvd full replacement order...

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1

Ive tried email, chat and calling toll free number no luck. All I want to do is complete my order . Address bar not...

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1

Vistaprint cancelled my domain without advising me. I had no website, I had to wait a whole week to transfer my domain...

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Printerpix and Vistaprint Products and Services

Most reviewed product and services
  • Printerpix Printing Service (28 reviews)
  • Printerpix Shipping Service (22 reviews)
  • Printerpix Blanket Printing Service (14 reviews)
  • Vistaprint Printing Service (14 reviews)
  • Vistaprint Shipping Service (4 reviews)
  • Vistaprint Brochure Printing Service (1 review)