PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Printerpix and Snapfish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Printerpix
Snapfish

Printerpix and Snapfish Overview

Total reviews
145
248
Company responses
0
0
Issues resolved
0
2

Snapfish was first mentioned on PissedConsumer on Dec 4, 2007 and since then this brand received 248 reviews. It is 103 reviews more than Printerpix received since Feb 3, 2015.

Printerpix and Snapfish Consumer Ratings

Rank
32 out of 182 in Printing category
41 out of 371 in Photography category
Customer service
23 in category
34 in category
Staff
20 in category
27 in category
Website
27 in category
46 in category

Printerpix and Snapfish Rating Details

Customer service
1.1 (99 reviews)
1.2 (105 reviews)
Reviewer's quote

...95 for 9 prints and then charged $90 for shipping! What a ripoff! When contacted customer service they didnt respond until they saw a bad review and then gave me an invalid email address..

Tami D

...Very unhappy with customer service. It has been 6 weeks and still do not have pictures!!!..

TRISTIE K
Staff
1.1 (83 reviews)
1.3 (41 reviews)
Reviewer's quote

This is a fake website. Notice the WWW2.printerpix.com. The correct website is WWW.printerpix.com without the 2.

PissedConsumer1750079

...occasionally does and I always reset it - unfortunately I am abroad age I cannot access my e-mails so I can't reset it - I've tried explaining this to your staff - all I get is the same robotic response - this is the second time I have used your help desk and it is an utter joke. I have didn't £100s with you and am seriously thinking of using...

Jude G
Website
1.4 (83 reviews)
1.5 (108 reviews)
Reviewer's quote

Contacted the service again and was told the same thing so I followed the complaint procedures they have on their website - sent the email as it said to do and it has now been 30 days without any communication from them. They NEVER responded to my complaint even through me calling repeatedly and...

Franceska

...well why isn't that listed on website. ????..

PissedConsumer1682881

Printerpix and Snapfish Pros and Cons

Pros
  • Price was good
  • Price
  • Website software --- when it worked
  • Old classic site your pictures were never lost on old site
  • Old site much better
  • Classic snapfish
Cons
  • No answer during business hours
  • Poor quality and slow
  • No customer service terrible website
  • Customer service
  • Very poor hard to contact
  • As per complaint

Printerpix and Snapfish Most Positive Reviews

Top rated reviews
5

I ordered 2 mink touch blankets as Christmas gifts before I read all of the horrible reviews from this company. I...

5

Have used Snapfish over the years and have always been happy with the product.
I only have one issue, which I am hoping y...

Printerpix and Snapfish Most Critical Reviews

Lowest rated reviews
1

Ordered calenders as a part of a Groupon deal. They were late (ok it was Xmas time I get it.) Ordered prints with the...

1

I have spent three days trying to put a memory book together, the customer services men both on the live chat and the te...

Printerpix and Snapfish Latest Reviews

Recent published reviews

I need a refund. I bought the wrong item

Read all 145 reviews
1

THIS COMPANY IS AN ABSOLUTE JOKE. MY ORDER WAS SUPPOSED TO ARRIVE YESTERDAY AND IT IS "LOST". I'VE CONTACTED THE...

Read all 248 reviews

Printerpix and Snapfish Products and Services

Most reviewed product and services
  • Printerpix Printing Service (22 reviews)
  • Printerpix Customer Care (16 reviews)
  • Printerpix Shipping Service (16 reviews)
  • Snapfish Website (55 reviews)
  • Snapfish Cloud Storage (25 reviews)
  • Snapfish Customer Care (18 reviews)