PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Printerpix and Snapfish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Printerpix
Snapfish

Printerpix and Snapfish Overview

Total reviews 216 261
Company responses 0 0
Issues resolved 0 2

Printerpix and Snapfish Consumer Ratings

Rank
40 out of 194 in Printing category
30 out of 194 in Printing category
Customer service
31 in category
23 in category
Turnaround Time
26 in category
20 in category
Website
35 in category
36 in category
Product or Service Quality
31 in category
22 in category

Printerpix and Snapfish Rating Details

Customer service
1 (141 reviews)
1.2 (112 reviews)
Reviewer's quote

...Way too many calls to customer service. Still waiting for replacement product. I have asked for calls from production, accounting and corporate office and have received none...

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...I really loved snapfish and usually don't have problems with customer service up until now. Simply to think that all my projects are gone or maybe the staff is not trained to resolve this issue, which is even worse..

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Turnaround Time
1.2 (124 reviews)
1.7 (25 reviews)
Reviewer's quote

...I have wasted so much time on this issue I am ready to write a review of what I think about Printerpix and it won’t be complimentary. Disgusted Louise McMaster..

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The song is especially terrible, and whats even worse is they play at an extremely loud level that almost blows out my speakers every time they come on. I dont understand why companies like snapfish pay charter spectrum more money to blast their advertisements. I make a point of ending my business...

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Website
1.5 (120 reviews)
1.4 (114 reviews)
Reviewer's quote

bought a Groupon which led me to website which was EXTREMELY hard to navigate and download images to create a photo album. received the 3 albums purchased and on 4 or more pages photos were not set right and images were cut off and couldn't see people's faces. it was embarrassing to give as gifts...

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...well why isn't that listed on website. ????..

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Product or Service Quality
1.3 (118 reviews)
1.7 (95 reviews)
Reviewer's quote

Poor customer relatiom service! The staffs cut the phone and you and are ever so rude. Mistakenly place the same order twice and they refuse to make a refund. Plus the order takes for ever to be ready..

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I cant glue them or use a nail so what good is their product. I was told many many complaints (after mine fell off wall) about this issue yet site information didnt reflect this and websites stayed the same. I dont want credit to a company that doesnt produce what they advertise, and then not do...

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Printerpix and Snapfish Pros and Cons

Pros
  • Price was good
  • Price
  • Website software --- when it worked
  • Old classic site your pictures were never lost on old site
  • Old site much better
  • Classic snapfish
Cons
  • Horrible customer service
  • Lack of customer service responsiveness
  • No customer service terrible website
  • Customer service
  • Very poor hard to contact
  • As per complaint

Printerpix and Snapfish Most Positive Reviews

Top rated reviews
5

I ordered 2 mink touch blankets as Christmas gifts before I read all of the horrible reviews from this company. I...

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5

Have used Snapfish over the years and have always been happy with the product.
I only have one issue, which I am hoping y...

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4

I have been trying to check the status of my order and no one will respond back to my email. Very horrible business...

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4

I had the good fortune to speak to Roland last night re: the copy of my card being cut off. I got to him by phone becaus...

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Printerpix and Snapfish Most Critical Reviews

Lowest rated reviews
1

Ordered calenders as a part of a Groupon deal. They were late (ok it was Xmas time I get it.) Ordered prints with the...

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1

I have spent three days trying to put a memory book together, the customer services men both on the live chat and the te...

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1

I had to wait almost 3 months to get my product, including several emails and phone calls (that took over 60 minutes on...

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1

Ordered photo mugs. Quality is dreadful. Offered to refund me and asked for my card details then took more money from...

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Printerpix and Snapfish Latest Reviews

Recent published reviews
No votes

I ordered a blanket on 11/11/20 it came out of my bank account immediately 57.99 but when I go to track my order online...

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1

I was sent to drone weird phone sex hotline.

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1

Ive tried email, chat and calling toll free number no luck. All I want to do is complete my order . Address bar not...

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1

I had a print custom-made for a 16x20 canvas and had a digital image. I attempted for 3 hours to make an order for the...

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Printerpix and Snapfish Products and Services

Most reviewed product and services
  • Printerpix Printing Service (28 reviews)
  • Printerpix Shipping Service (22 reviews)
  • Printerpix Blanket Printing Service (14 reviews)
  • Snapfish Cloud Storage (25 reviews)
  • Snapfish Photo Book (16 reviews)
  • Snapfish Photo (8 reviews)