PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Royal Prestige and Princess House as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Royal Prestige
Princess House

Royal Prestige and Princess House Overview

Total reviews 141 56
Company responses 74 0
Issues resolved 3 1

Royal Prestige and Princess House Consumer Ratings

Rank
16 out of 284 in Kitchen and Cooking category
18 out of 284 in Kitchen and Cooking category
Product or Service Quality
18 in category
5 in category
Customer service
22 in category
15 in category
Price Affordability
57 in category
32 in category
Exchange, Refund and Cancellation Policy
33 in category
13 in category

Royal Prestige and Princess House Rating Details

Product or Service Quality
2 (55 reviews)
3.1 (10 reviews)
Reviewer's quote

2,100 for a Juicer!?? Criminals right down to the misinformed lying customer service reps that tell you you can only return the product 3 days after the contract is written not received which is the law! How is this company still in business? They prey on gullible people who crumble under high...

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Why Princess House take so long for delivery and so long for answer CUSTOMER SERVICE call. One hour waiting and they have just 10 minutes to talk..

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Customer service
1.7 (54 reviews)
1.9 (12 reviews)
Reviewer's quote

...Customer Service has always been excellent when asking for replacement handles and whistles. I had a couple of pieces replaced because they were mishandled and I just could not get them clean. They were placed, no questions asked...

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Please work on your costumer service trying several times to contact you guys Waiting 2 hrs on line and no one answer Very disappointed :sad:..

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Price Affordability
1.7 (52 reviews)
2.4 (9 reviews)
Reviewer's quote

at this point I don't know what to do now the supervisor is trying to help me get the price fixed since it was like a $400 dollar difference when my balance was already 1,623. 00 as it is :/ now adding that to it, it will be way more. I'v been asking some of My friends for advice and they...

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Call they give u another number thats not in services

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Exchange, Refund and Cancellation Policy
1.4 (47 reviews)
2 (9 reviews)
Reviewer's quote

...He then offered us two knifes or a pot for the exchange, I responded with absolutely not!!!! I would never pay almost $800. 00 for a couple of knives or a pot, that is not what I signed the contract for and there was no way I would except anything in exchange. He then took the water filter and left...

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My name is Yvonne Puentes I paid $600.00 to Diana princess house sales person I have not received my stuff since July 7 2020 you call me at 915 217 3454

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Royal Prestige and Princess House Pros and Cons

Pros
  • How nice the products look
  • Quality of the products
  • Mala
  • Quality
  • Me gusta mucho sus productos
  • O like your productos
Cons
  • Harassing phone calls and lack of customer service
  • Too expensive and not worth the hype
  • Scam crooks
  • Ninguno

Royal Prestige and Princess House Most Positive Reviews

Top rated reviews
5

The one time I called for replacement parts, a a couple of steamer tops and a handle they insisted on having exact...

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5

Thanks Happy i am glad to be able to speak to a costumer service in short time.

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5

Make a payment called Hycite and is closed ............

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4

Thanks the person in costumer service was very patience helping me.

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Royal Prestige and Princess House Most Critical Reviews

Lowest rated reviews
1

Attn: Claims Department ManagementRE: Acct. 22679011 / Beatriz Williams

As per my telephone conversation...

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1

I used to be a Princess House Consultant years ago. My favorite item was the stainless steel cleaner and recommend it...

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1

I called Royal prestige for the recall for the difective model and they trick me, when I received the new merchandise...

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1

Hice una orden n Bullshitt> t>hice una orden y no es lo q me dijeron

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Royal Prestige and Princess House Latest Reviews

Recent published reviews
1

Venga a mi casa para que veas como su filtro de agua me dano los gabinetes y he comprado dos estufas de induction ha...

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2.5

Call they give u another number thats not in services

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1

Yo no recoArkansasrmigramolarArkansasiun siyonalun su compañeramicorrer / A Naciones norteaciones Unidasireun...

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No votes

Nesecito saber cuando me llegaría mi pedido del periodo 6 que todavía me falta el que ordene como ///// ordenado como 34...

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Royal Prestige and Princess House Products and Services

Most reviewed product and services
  • Royal Prestige Blender (20 reviews)
  • Royal Prestige Customer Care (14 reviews)
  • Royal Prestige Cookware (10 reviews)
  • Princess House Frying Pan (4 reviews)
  • Princess House Customer Care (2 reviews)
  • Princess House Blender (2 reviews)