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Princess Cruises

Cruises and Ships
  • 1 ISSUES RESOLVED
  • 39 TOTAL REVIEWS
  • $30.7K CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.6
Customer service
Number of Destinations
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Actual cruise and ship 1
  • Cruise and ship 1
  • Food 1
  • Restaurants - specialty sabatinis 1
  • Steak house restaurant s 1

Customers don't like

  • Customer service representative3
  • Customer service department2
  • Customer service reps2
  • Rude staff1
  • Service animals on our floor1
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Royal Caribbean

Cruises and Ships
  • 2 ISSUES RESOLVED
  • 188 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.5
Customer service
Number of Destinations
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Dinning room waiters and room attendants 5
  • Waiter 5
  • Restaurants 5
  • Ship 5
  • Housekeeper 4

Customers don't like

  • Customer service12
  • Casino5
  • Countless hours at sea5
  • Food5
  • Staff attitude4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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