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Princess Cruises

Cruises and Ships
  • 1 ISSUES RESOLVED
  • 56 TOTAL REVIEWS
  • $46.7K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.4
Customer service
Staff
Number of Destinations
Website
Diversity of Products or Services
  • Cruise and ship 2
  • Actual cruise and ship 2
  • Steak house restaurant s 1
  • Ship and room 1
  • Restaurants - specialty sabatinis 1

Customers don't like

  • Tour and waiting in line to get into the dinning room1
  • Service animals on our floor1
  • Overcharging consumer1
  • Food in crown grill1
  • Filthy room1
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Royal Caribbean

Cruises and Ships
  • 3 ISSUES RESOLVED
  • 218 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.3
Customer service
Staff
Number of Destinations
Website
Diversity of Products or Services
  • Waiter 5
  • Ship 5
  • Restaurants 5
  • Dinning room waiters and room attendants 5
  • Housekeeper 4

Customers don't like

  • Customer service14
  • Casino4
  • Short port times2
  • No cats performance- no shows everynight and only 1 comedian2
  • Countless hours at sea2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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