Princess Cruises vs Royal Caribbean
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Princess Cruises
Royal Caribbean
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Princess Cruises
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- 1 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 78 TOTAL REVIEWS
Rank
9 out of 226
in Cruises and Ships category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS3
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SUCCESSFUL0%
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AVG CALL DURATION00:00
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ISSUES RESOLVED0%
Top Products and Services
Royal Caribbean
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- 3 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 295 TOTAL REVIEWS
Rank
12 out of 226
in Cruises and Ships category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS39
-
SUCCESSFUL44%
-
AVG CALL DURATION03:17
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ISSUES RESOLVED38%
Top Products and Services
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Top Rated Princess Cruises Reviews
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Princess Cruises - Horrible customer service
A year ago we started planning our dream vacation to, an Alaskan cruise. We flew into Vancouver the day before. The morning of May 15th 2019, we watch...
Princess Cruises - Damaged luggage
On collecting our luggage from disembarkation in the port of Seattle 12 May 2018 we had one badly cracked suitcase. Lady at the port filled out a...
Princess Cruises - SEWAGE SMELL HAIR IN FOOD
First night I found hair in my soup waited all week for someone to reach out I had to at the end.
BUT the SEWAGE SMELL was sickening I felt sick all we...
BUT the SEWAGE SMELL was sickening I felt sick all we...
Princess Cruises - Non refundable issue
My booking #WX2QGD Jill Brinker Island Princess
7-24-19 to 7-31-19 Cabin B633 I am writing about an issue with the non-refundable credit that we had. $...
7-24-19 to 7-31-19 Cabin B633 I am writing about an issue with the non-refundable credit that we had. $...
Top Rated Royal Caribbean Reviews
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Many abuses by Royal Caribbean , they are LIARS
No running or drinking water on Royal Caribbean's Navigator of the seas almost a full day No water to flush toilets, No shower's, No sink to wash...
Royal Caribbean - Sewer line broke (inside the wall) in our stateroom, soaking our room and belongings in hazardous, putrid waters, wall-to-wall, on Day 4 of 8 day cruise.
We paid for an 8 day cruise. Our toilet line leaked (sewage water) across our entire stateroom floor on day 4 (through no fault of our own, it was an...
Royal Caribbean - Attacked on ship and no one did anything had witness of attack
i had the most horrible experience with this cruise line .
from the very beginning of booking the cruise all the way until getting off the cruise . i h...
from the very beginning of booking the cruise all the way until getting off the cruise . i h...
Royal Caribbean - Dishonest company, never again!
•5/19/2019 9:03am: I spoke with Jose in pre-sail department about documentation needed for the sail. I provided my reservation number and sail info to...
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How would you compare Princess Cruises vs Royal Caribbean?
Princess cruises are thieves