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Primus Canada

Telecommunications
  • 1 ISSUES RESOLVED
  • 315 TOTAL REVIEWS
  • $50.6K CLAIMED LOSSES
  • $648 AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 10
  • Unlimited available internet 10
  • Price the best 3
  • Original price 1
  • Simple billing via email and downloadable invoice 1

Customers don't like

  • Waste of time12
  • Poorest follow up with customers10
  • Worst customer service9
  • Incompetent8
  • Worst customer service ever7
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Vonage

Telecommunications
  • 0 ISSUES RESOLVED
  • 205 TOTAL REVIEWS
  • $42.4K CLAIMED LOSSES
  • $498 AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • When they are truthful 2
  • Service until i must contact support 2
  • Promise of service to be provided 1
  • Reliable phone service 1

Customers don't like

  • Customer service14
  • Billing9
  • Fraudulent misrepresentation7
  • Service7
  • Executive response team4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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