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Primus Canada

Telecommunications
  • 1 ISSUES RESOLVED
  • 324 TOTAL REVIEWS
  • $51.9K CLAIMED LOSSES
  • $618 AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 10
  • Unlimited available internet 10
  • Price the best 3
  • Simple billing via email and downloadable invoice 1
  • That they offered air miles and their price was competative 1

Customers don't like

  • Waste of time13
  • Poorest follow up with customers10
  • Worst customer service10
  • Incompetent8
  • Worst customer service ever8
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Vonage

Telecommunications
  • 0 ISSUES RESOLVED
  • 212 TOTAL REVIEWS
  • $42.1K CLAIMED LOSSES
  • $496 AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • When they are truthful 2
  • Service until i must contact support 2
  • Connectivity 1
  • Reliable phone service 1
  • Promise of service to be provided 1

Customers don't like

  • Customer service14
  • Billing9
  • Fraudulent misrepresentation7
  • Service7
  • Executive response team4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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