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Primus Canada

Telecommunications
  • 1 ISSUES RESOLVED
  • 398 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 12
  • Unlimited available internet 11
  • Price the best 4
  • Simple billing via email and downloadable invoice 2
  • Original price 2

Customers don't like

  • Worst customer service8
  • Poorest follow up with customers8
  • Incompetent4
  • Worst customer service ever3
  • Slow connection all day long3
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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2248 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $847 AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Internet 6
  • You are a bunch of overcharging crooks 5
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service25
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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