PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Primus Canada and TekSavvy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Primus Canada
TekSavvy

Primus Canada and TekSavvy Overview

Total reviews
494
1
Company responses
0
0
Issues resolved
1
0

Primus Canada was first mentioned on PissedConsumer on Sep 3, 2007 and since then this brand received 494 reviews. It is 493 reviews more than TekSavvy received since Jul 18, 2013.

Primus Canada and TekSavvy Consumer Ratings

Rank
256 out of 1908 in Telecommunications category
1429 out of 1908 in Telecommunications category
Customer service
250 in category
No votes
Product or Service Quality
242 in category
No votes
Price Affordability
158 in category
No votes

According to consumer ratings and reviews, Primus Canada ranks 1173 points higher in the Telecommunications category than TekSavvy. People gave Primus Canada 1.2 stars for Customer service criterion in Telecommunications category and it is 323 points higher than the worst rated brand in this category. Regarding Price Affordability criterion, consumers gave Primus Canada 2.2 stars and it is 72% greater than other in category.

Primus Canada and TekSavvy Rating Details

Customer service
1.2 (193 reviews)
No votes
Reviewer's quote

...Wretched customer service. Nickeling and diming customers earns you a reputation, and a very poor one. Lars Toronto..

PissedConsumer1471141

No items

Product or Service Quality
1.4 (170 reviews)
No votes
Reviewer's quote

...Not a reliable service at all. Also VOIP home phone does not reconnect to server correctly after internet goes down. Complete scam, very surprised Costco endorses Primus..

PissedConsumer1734260

No items

Price Affordability
2.2 (160 reviews)
No votes
Reviewer's quote

There is a price difference of $20 between the two; my son got to use the old Shaw line but I have Telus' old line (although I had been a Shaw customer) and I pay $20 MORE than my son, monthly and finally 3 - not all phones work with the Primus digital phone line. I have Vtech phones and although...

Fred H

No items

Primus Canada and TekSavvy Pros and Cons

Pros
  • Price
  • Unlimited available internet
  • Price the best
No votes
Cons
  • Worst customer service
  • Poorest follow up with customers
  • Customer service
No votes

Primus Canada and TekSavvy Most Positive Reviews

Top rated reviews
5

I cancelled the service before they even called me to confirm that I still wanted it, after filling papers at COSCO,...

No votes

Primus Canada and TekSavvy Most Critical Reviews

Lowest rated reviews
1

I've just about to had it with this ISP...
Randomly, it disconnects through the day for no reason. The most annoying pa...

No votes

Primus Canada and TekSavvy Latest Reviews

Recent published reviews

I was met by Primus Agents in a local Costco warehouse last summer, and was assured that I could cancel after reviewing...

Read all 494 reviews

They never gave me internet and refuse to refund me.
I read some reviews and decided to give them a chance but I made a...

Read all 1 review

Primus Canada and TekSavvy Products and Services

Most reviewed product and services
  • Primus Canada Internet Service (161 reviews)
  • Primus Canada Phone Service (51 reviews)
  • Primus Canada Customer Care (45 reviews)