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Primus Canada

Telecommunications
  • 1 ISSUES RESOLVED
  • 354 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Unlimited available internet 11
  • Price 10
  • Price the best 3
  • Original price 2
  • Traditional land line 1

Customers don't like

  • Poorest follow up with customers8
  • Worst customer service7
  • Incompetent4
  • Slow connection all day long3
  • Worst customer service ever3
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Startec

Media
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $1.9K CLAIMED LOSSES
  • $92 AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Cancelling 1

Customers don't like

  • Cheating2
  • Charges for service never used2
  • Bogus debit charges1
  • Way the handle my complaint1
  • Customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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