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Primus Canada

Telecommunications
  • 1 ISSUES RESOLVED
  • 444 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 13
  • Unlimited available internet 11
  • Price the best 4
  • Tech support 2
  • Simple billing via email and downloadable invoice 2

Customers don't like

  • Worst customer service8
  • Poorest follow up with customers8
  • Customer service7
  • Customer service lies5
  • Incompetent4
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Rogers Communications

Telecommunications
  • 1 ISSUES RESOLVED
  • 146 TOTAL REVIEWS
  • $43.2K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.9
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Beat the butt off bell 2
  • Took care of my 86 year old mother 1
  • Really showed that they cared about their customer 1
  • Misleading 1
  • Late payment fee reversed due to hospital stay 1

Customers don't like

  • Poor customer retention and price plans way to high3
  • Rogers bill with frequent unexplained monthly increases2
  • I am disgust with rogers business ethnics and practices2
  • Blamed the other for problem2
  • Being mislead on coverage2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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