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Primus Canada

Telecommunications
  • 1 ISSUES RESOLVED
  • 419 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 13
  • Unlimited available internet 11
  • Price the best 4
  • Tech support 2
  • Simple billing via email and downloadable invoice 2

Customers don't like

  • Worst customer service8
  • Poorest follow up with customers8
  • Customer service7
  • Customer service lies5
  • Incompetent4
Delete
  • 0 ISSUES RESOLVED
  • 131 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $7.6K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Concept 4
  • Web site 1
  • Supposed services 1
  • Phones 1
  • Fax service is ok 1

Customers don't like

  • Poor customer service12
  • Tech team couldnt fix issues4
  • Fax service didnt work3
  • Customer service not responding3
  • Billing3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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