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Primus Canada

Telecommunications
  • 1 ISSUES RESOLVED
  • 329 TOTAL REVIEWS
  • $52.2K CLAIMED LOSSES
  • $615 AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 10
  • Unlimited available internet 10
  • Price the best 3
  • Simple billing via email and downloadable invoice 1
  • That they offered air miles and their price was competative 1

Customers don't like

  • Poorest follow up with customers8
  • Worst customer service6
  • Waste of time5
  • Incompetent4
  • Worst customer service ever3
Delete
  • 0 ISSUES RESOLVED
  • 100 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $8.9K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Concept 4
  • Fax service is ok 1
  • Phones 1
  • Supposed services 1
  • Web site 1

Customers don't like

  • Poor customer service5
  • Billing3
  • Fax service didnt work3
  • Tech team couldnt fix issues3
  • Tech support are morons2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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