PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Bradford Exchange and PrimeStyle as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Bradford Exchange
PrimeStyle

The Bradford Exchange and PrimeStyle Overview

Total reviews
1116
105
Company responses
0
38
Issues resolved
9
4

The Bradford Exchange was first mentioned on PissedConsumer on Jul 1, 2008 and since then this brand received 1116 reviews. It is 1011 reviews more than PrimeStyle received since Jan 5, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with PrimeStyle customer support team than with The Bradford Exchange customer service.

The Bradford Exchange and PrimeStyle Consumer Ratings

Rank
113 out of 994 in Jewelry and Accessories category
1 out of 994 in Jewelry and Accessories category
Customer service
No votes
17 in category
Website
No votes
26 in category
Price Affordability
No votes
27 in category

According to consumer ratings and reviews, PrimeStyle ranks 112 points higher in the Jewelry and Accessories category than The Bradford Exchange.

The Bradford Exchange and PrimeStyle Rating Details

Customer service
No votes
4.1 (54 reviews)
Reviewer's quote

...I call and the customer service rep says for the next two canisters I have to pay 86. 65 which if you total the cost: 346. 60 for a canister set? Seriously? I am so upset with this whole ordeal...

Hanaa

...It is that customer service and quality and price that will send us back for the bands and recommend them to all our friends. Thank you for making this a beautifully easy experience!..

Henrietta G
Website
No votes
4.2 (59 reviews)
Reviewer's quote

...is clearly printed on their website and the brochure that accompanied the first shipment..

Joia

My jewelry came on time and it was exactly as it was presented on the website. It was true to size and I needed no further adjustments by any other retailer. And you cannot beat the price anywhere! I have purchased both my wife's engagement ring and wedding band here and people constantly rave...

Amy D
Price Affordability
No votes
4.3 (41 reviews)
Reviewer's quote

...(11 so far, to be exact) 1971 - 1999 And the VERY Disappointing Thing is that NONE of them are Worth The Cost Of Shipping and Purchase Price (Over 50 Dollars EACH). The worth runs from $1. 25 for the Susan B...

Rev. G

I'm talking quality and price wise. I was still a little hesitant about making a big online purchase for something I couldn't put my hands on but preceded to do anyway. I was very satisfied to see the rings as Beautiful as the picture online, in Incredible return time, receiving Great customer...

testimonial

The Bradford Exchange and PrimeStyle Pros and Cons

Pros
  • Unique items
  • Product
  • Pretty products
  • Pricing is affordable for quality
  • Really impressed
  • Pricing
Cons
  • Customer service
  • Customer service follow up
  • Customer service attitude
  • Sizing could be us or them
  • Product
  • Low quality and advertise as high quality at low cost

The Bradford Exchange and PrimeStyle Most Positive Reviews

Top rated reviews
5

I purchased a ring from this company and was totally disappointed when I received the item. The ring that is on the...

5

I ordered my ring online through Prime Style... I have never dealt with this company before. Being an offshore...

The Bradford Exchange and PrimeStyle Most Critical Reviews

Lowest rated reviews
1

Took me for $114.00. Keep getting post card delayed another 2 months. 877-903-6825 for a refund. Options are in...

1

I bought a ring that was a three-row column they supposedly were doing the best with the ring when I got the ring it...

The Bradford Exchange and PrimeStyle Latest Reviews

Recent published reviews
1

Purchased a Tomas Kinkade tree topper Nov 2019. Bring it out of storage for this Christmas and its dead no lights and...

Read all 1116 reviews
1

Really disapoited with PRIME STYLE. Jlthey just want to sell.
I'm from UK. They sent me the wrong sizes and now want to c...

Read all 50 reviews

The Bradford Exchange and PrimeStyle Products and Services

Most reviewed product and services
  • The Bradford Exchange Shipping Service (176 reviews)
  • The Bradford Exchange Ring (126 reviews)
  • The Bradford Exchange Customer Care (113 reviews)
  • Primestyle Ring (58 reviews)
  • Primestyle Customer Care (5 reviews)
  • Primestyle Engagement White Gold Ring (4 reviews)