PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PrimeStyle and The Bradford Exchange as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PrimeStyle
The Bradford Exchange

PrimeStyle and The Bradford Exchange Overview

Total reviews
105
1087
Company responses
38
0
Issues resolved
4
8

The Bradford Exchange was first mentioned on PissedConsumer on Jul 1, 2008 and since then this brand received 1087 reviews. It is 982 reviews more than PrimeStyle received since Jan 5, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with PrimeStyle customer support team than with The Bradford Exchange customer service.

PrimeStyle and The Bradford Exchange Consumer Ratings

Rank
1 out of 1162 in Jewelry and Accessories category
108 out of 1162 in Jewelry and Accessories category
Website
26 in category
115 in category
Discounts and Special Offers
22 in category
116 in category
Customer service
17 in category
78 in category

According to consumer ratings and reviews, PrimeStyle ranks 107 points higher in the Jewelry and Accessories category than The Bradford Exchange. People gave PrimeStyle 4.2 stars for Website criterion in Jewelry and Accessories category and it is 261 points higher than the worst rated brand in this category. At the same time, The Bradford Exchange was rated 2.3 stars for Website criterion in this category and it is 172 points higher than the worst rated brand in this category. If we look at Discounts and Special Offers criterion, than we see that PrimeStyle has a higher rating than The Bradford Exchange. Regarding Customer service criterion, consumers gave PrimeStyle 4.1 stars and it is 94% greater than other in category. The Bradford Exchange however was rated 1.7 stars and it is 73% greater than other in category.

PrimeStyle and The Bradford Exchange Rating Details

Website
4.2 (59 reviews)
2.3 (306 reviews)
Reviewer's quote

My jewelry came on time and it was exactly as it was presented on the website. It was true to size and I needed no further adjustments by any other retailer. And you cannot beat the price anywhere! I have purchased both my wife's engagement ring and wedding band here and people constantly rave...

Amy D

I must be blind but I cannot find a phone number on my bill or your website..

Florence B
Discounts and Special Offers
4.1 (56 reviews)
2 (252 reviews)
Reviewer's quote

My fiancé and I are very outside of the box so he allowed me to find my perfect ring, as long as he planned the perfect proposal. I looked for months to pick the right company and ring and came across Primestyle. I fell in love with the products, the real customer reviews, and their better business...

testimonial

Item returned as not what I expected

Tyneshia
Customer service
4.1 (54 reviews)
1.7 (344 reviews)
Reviewer's quote

...It is that customer service and quality and price that will send us back for the bands and recommend them to all our friends. Thank you for making this a beautifully easy experience!..

Henrietta G

...Bradford cancelled my order prior to me sending a payment (?), when I called customer service I was told the funds submitted was used on an item from 1998 over 20 years old. To cover an outstanding balance of $33. 00...

PissedConsumer1729633

PrimeStyle and The Bradford Exchange Pros and Cons

Pros
  • Pricing is affordable for quality
  • Really impressed
  • Pricing
  • Product
  • Unique items
  • Pretty products
Cons
  • Sizing could be us or them
  • Product
  • Low quality and advertise as high quality at low cost
  • Customer service
  • Customer service attitude
  • Customer service follow up

PrimeStyle and The Bradford Exchange Most Positive Reviews

Top rated reviews
5

I ordered my ring online through Prime Style... I have never dealt with this company before. Being an offshore...

5

I purchased a ring from this company and was totally disappointed when I received the item. The ring that is on the...

PrimeStyle and The Bradford Exchange Most Critical Reviews

Lowest rated reviews
1

I bought a ring that was a three-row column they supposedly were doing the best with the ring when I got the ring it...

1

Took me for $114.00. Keep getting post card delayed another 2 months. 877-903-6825 for a refund. Options are in...

PrimeStyle and The Bradford Exchange Latest Reviews

Recent published reviews
1

Really disapoited with PRIME STYLE. Jlthey just want to sell.
I'm from UK. They sent me the wrong sizes and now want to c...

Read all 50 reviews
1

Item Number: 1400345001
This is the second email I am sending to you. Please reply ASAP to this one.
You will see by item...

Read all 1087 reviews

PrimeStyle and The Bradford Exchange Products and Services

Most reviewed product and services
  • Primestyle Ring (58 reviews)
  • Primestyle Customer Care (5 reviews)
  • Primestyle Engagement White Gold Ring (4 reviews)
  • The Bradford Exchange Shipping Service (169 reviews)
  • The Bradford Exchange Ring (124 reviews)
  • The Bradford Exchange Customer Care (111 reviews)