PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PrimeStyle and The Bradford Exchange as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PrimeStyle
The Bradford Exchange

PrimeStyle and The Bradford Exchange Overview

Total reviews 106 1422
Company responses 38 0
Issues resolved 4 10

PrimeStyle and The Bradford Exchange Consumer Ratings

Rank
1 out of 848 in Jewelry and Accessories category
108 out of 848 in Jewelry and Accessories category
Website
26 in category
118 in category
Discounts and Special Offers
20 in category
125 in category
Customer service
15 in category
80 in category
Exchange, Refund and Cancellation Policy
21 in category
67 in category

PrimeStyle and The Bradford Exchange Rating Details

Website
4.2 (60 reviews)
2.3 (416 reviews)
Reviewer's quote

My jewelry came on time and it was exactly as it was presented on the website. It was true to size and I needed no further adjustments by any other retailer. And you cannot beat the price anywhere! I have purchased both my wife's engagement ring and wedding band here and people constantly rave...

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Tried to order checks online, website EXTREMELY SLOW. Finally, got info placed into form, clicked on "continue" and order was blown away. Was able to retrieve order only to have the same thing happen...

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Discounts and Special Offers
4 (57 reviews)
2 (347 reviews)
Reviewer's quote

...Thank you Thomas and everyone at primestyle for making the whole experience special and off course I saved a lot of money dealing with getting something I couldn't afford somewhere else. would definitely would recommend you guys to all my friends:) ..

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...The customer is unknowingly joined to a "special" club that charges $14. 95 per month. 4...

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Customer service
4 (55 reviews)
1.7 (471 reviews)
Reviewer's quote

...It is that customer service and quality and price that will send us back for the bands and recommend them to all our friends. Thank you for making this a beautifully easy experience!..

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No customer service whatsoever! Try to cancel a subscription or return an item for a refund and you are given the run around and ending up nowhere! Try to e-mail them from their site and it won't even send because it keeps giving you an error msg. that your postal code should be 6 characters. No...

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Exchange, Refund and Cancellation Policy
3.9 (53 reviews)
1.9 (361 reviews)
Reviewer's quote

...I called PrimeStyle to ask for a refund. David stated that he would "inspect" the ring, and never agreed to the refund. I mailed the ring back and am in the process of fighting for a refund...

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...Im tired of the Bradford exchange they need to stop harassing me. Thanks for listening Dolly Canta..

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PrimeStyle and The Bradford Exchange Pros and Cons

Pros
  • Pricing is affordable for quality
  • Really impressed
  • Pricing
  • Unique items
  • Products are of good quaility
  • Product
Cons
  • Sizing could be us or them
  • Product
  • Low quality and advertise as high quality at low cost
  • Customer service
  • Failure to honor guarantee
  • Customer service follow up

PrimeStyle and The Bradford Exchange Most Positive Reviews

Top rated reviews
5

I ordered my ring online through Prime Style... I have never dealt with this company before. Being an offshore...

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5

I purchased a ring from this company and was totally disappointed when I received the item. The ring that is on the...

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5

Thank you for the prompt delivery of our bridal set order.
The rings are magnificient and my finance is over the moon wi...

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5

I purchased at least two men's rings from the Bradford Exchange and received my rings in a relatively timely manner. The...

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PrimeStyle and The Bradford Exchange Most Critical Reviews

Lowest rated reviews
1

I bought a ring that was a three-row column they supposedly were doing the best with the ring when I got the ring it...

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1

Took me for $114.00. Keep getting post card delayed another 2 months. 877-903-6825 for a refund. Options are in...

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1

I ordered a ring which looked nothing like the one they advertised and looked just like a cheap substandard fake. I had...

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1

We were signed on to receive a monthly addition to a train set. We were unable to stop the shipments from coming once we...

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PrimeStyle and The Bradford Exchange Latest Reviews

Recent published reviews
1

they said they had shipped it, that was a bear face lie and I was charged for it anyway I am still having trouble...

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1

No customer service whatsoever! Try to cancel a subscription or return an item for a refund and you are given the run...

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1

Really disapoited with PRIME STYLE. Jlthey just want to sell.
I'm from UK. They sent me the wrong sizes and now want to c...

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No votes

I dont know you will not answer my call

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PrimeStyle and The Bradford Exchange Products and Services

Most reviewed product and services
  • Primestyle Ring (59 reviews)
  • Primestyle Customer Care (5 reviews)
  • Primestyle Engagement White Gold Ring (4 reviews)
  • The Bradford Exchange Shipping Service (194 reviews)
  • The Bradford Exchange Ring (132 reviews)
  • The Bradford Exchange Customer Care (128 reviews)