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Primestyle

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 94 TOTAL REVIEWS
  • $37.5K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
4.3
Website
Discounts and Special Offers
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Pricing is affordable for quality 4
  • Pricing 3
  • Really impressed 3
  • Good initial selection - site easy to navigate 2
  • Idea of getting a great deal 2

Customers don't like

  • Did not size the ring after i asked1
  • Have them checked1
  • Low quality and advertise as high quality at low cost1
  • Product1
  • Sizing could be us or them1
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The Bradford Exchange

Luxury / Jewelry
  • 4 ISSUES RESOLVED
  • 667 TOTAL REVIEWS
  • $36.5K CLAIMED LOSSES
  • $211 AVERAGE LOSS
1.9
Website
Discounts and Special Offers
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 6
  • Nothin 2
  • Quality 1
  • Way they rectified an incorrect shipment 1
  • Ring 1

Customers don't like

  • Customer service attitude9
  • Customer service follow up8
  • Customer service7
  • Failure to honor guarantee6
  • Given the runaround6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1316353

Prime style costumer

I received a five stone 1.5 diamond ring, the Clarity is excellent but my ring was advertised as color of G-H.which is virtually colorless.

instead I receive a I-J which have a small tinte of yellow. It is still a beautiful ring.

But the qualityof the diamond is less that they promise.

J.

New Hampshire