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Primelending

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $55.9K AVERAGE LOSS
1.7
Customer service
Reliability
Diversity of Products or Services
Staff
Website
  • Initial loan officer 1
  • Loan officer 1
  • Seller backed out of loan because of lenders mistakes 1

Customers don't like

  • Customer service3
  • That they were not honest and upfront2
  • Any of the experience1
  • Underwriter incompetence1
  • Interest rate1
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Seterus

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 662 TOTAL REVIEWS
  • $5.6M CLAIMED LOSSES
  • $43.1K AVERAGE LOSS
1.2
Customer service
Reliability
Diversity of Products or Services
Staff
Website
  • Total nitemare 15
  • Customer service person was nice 2
  • Good people to talk to 2
  • India is smarter than these people 2
  • No comment as this is first time 2

Customers don't like

  • Customer service12
  • Do not honor agreement8
  • Incompetent and rude agents7
  • Not honoring agreements7
  • Worst customer service you could imagine5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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