Primelending vs Seterus

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Primelending

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $12.9K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Reliability
Website
Staff
  • Initial loan officer 1
  • Loan officer 1

Customers don't like

  • Any of the experience3
  • Customer service2
  • That they were not honest and upfront2
  • Underwriter incompetence2
  • Time to complete transaction1

Products by Primelending

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Seterus

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 629 TOTAL REVIEWS
  • $5.4M CLAIMED LOSSES
  • $43.3K AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Reliability
Website
Staff
  • Total nitemare 14
  • Customer service person was nice 2
  • Good people to talk to 2
  • India is smarter than these people 2
  • No comment as this is first time 2

Customers don't like

  • Customer service20
  • Never getting responses18
  • Do not honor agreement14
  • Incompetent and rude agents12
  • Ignorance11

Products by Seterus

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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