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Primelending

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $12.9K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Reliability
Website
Staff
  • Initial loan officer 1
  • Loan officer 1

Customers don't like

  • Any of the experience4
  • Customer service3
  • That they were not honest and upfront3
  • Rate of responsiveness2
  • Underwriter incompetence2
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Quicken Loans

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 620 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $7K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Reliability
Website
Staff
  • Website 8
  • Interest rate 4
  • Accuracy 2
  • Speed 2
  • Customer service 2

Customers don't like

  • Being lied to12
  • Customer service10
  • Run around10
  • Unscrupulous9
  • Totally incompetent8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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