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Priceline

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1129 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $429 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Price 3
  • Complete dishonest business model 3
  • Chat feature 3
  • Ease of booking 2
  • Your people were friendly and patient 1

Customers don't like

  • Horrible customer service64
  • Did not receive refund18
  • Given the runaround9
  • Poor phone service7
  • Failure to disclose and resolve6
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Westgate Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 553 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $8.1K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Location 13
  • Amenities 7
  • Northing 6
  • Places showed to us 5
  • Nice facility 5

Customers don't like

  • Poor customer service6
  • Fees4
  • Your pushy sales men that dont take no for answer3
  • Service3
  • Dirty room3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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