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Priceline

Hotels and Resorts
  • 4 ISSUES RESOLVED
  • 997 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $437 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Not a thing to like 5
  • Worst 4
  • Chat feature 3
  • Price 3
  • Ease of booking 2

Customers don't like

  • Horrible customer service35
  • Did not receive refund30
  • Given the runaround15
  • Customer service13
  • Stole my money12
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Vrbo

Travel Agencies
  • 0 ISSUES RESOLVED
  • 12 TOTAL REVIEWS
  • $2.4K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Location 1

Customers don't like

  • Customer service and company policies3
  • Ethics2
  • Integrity2
  • Instructions on how to cancel1
  • Service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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