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Priceline

Hotels and Resorts
  • 4 ISSUES RESOLVED
  • 993 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $435 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Billing Practices
  • Not a thing to like 5
  • Worst 4
  • Chat feature 3
  • Price 3
  • Ease of booking 2

Customers don't like

  • Horrible customer service35
  • Did not receive refund30
  • Given the runaround15
  • Poor phone service12
  • Stole my money12
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Vida Vacations

Hotels and Resorts
  • 12 ISSUES RESOLVED
  • 218 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $16.2K AVERAGE LOSS
2.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Billing Practices
  • Beautiful location 10
  • Pool 5
  • Waiters 5
  • People at the front desk 4
  • Service staff 4

Customers don't like

  • Being misleaded13
  • Being mislead8
  • Unrelenting sales people tactics8
  • Sales staff7
  • Staff7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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