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Viator
Priceline

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Viator

Viator

1.9
  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 714 TOTAL REVIEWS
Rank
68 out of 681
in Travel Agencies category
Rating Details
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    4160
  • SUCCESSFUL
    83%
  • AVG CALL DURATION
    07:08
  • ISSUES RESOLVED
    28%
Top Products and Services
1.5
198 reviews
2.6
113 reviews
1.7
70 reviews
Priceline

Priceline

1.4
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1301 TOTAL REVIEWS
Rank
122 out of 681
in Travel Agencies category
Rating Details
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    287
  • SUCCESSFUL
    81%
  • AVG CALL DURATION
    02:00
  • ISSUES RESOLVED
    14%
Top Products and Services
1.4
145 reviews
1.5
130 reviews
1.7
63 reviews

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