PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Priceline and Value Place as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Priceline
Value Place

Priceline and Value Place Overview

Total reviews
1318
88
Company responses
0
0
Issues resolved
6
0

Priceline was first mentioned on PissedConsumer on Jul 15, 2007 and since then this brand received 1318 reviews. It is 1230 reviews more than Value Place received since Jun 7, 2012.

Priceline and Value Place Consumer Ratings

Rank
123 out of 695 in Travel Agencies category
195 out of 1926 in Hotels and Resorts category
Customer service
93 in category
149 in category
Exchange, Refund and Cancellation Policy
73 in category
132 in category
Website
95 in category
145 in category

Priceline and Value Place Rating Details

Customer service
1.2 (368 reviews)
1.4 (54 reviews)
Reviewer's quote

Quoted price was not honored was over charged given a runaround to try to straiten out there customer service is a joke . they booked a hotel for me and left me stuck at airport for 10 hours had to rent another car from different car from diff rental co to get to hotel . Called many times to...

Arthur L

I was denied of linen and im a customer thats been here for over 5 weeks. I needed new sheets and towels and they told me to wash my own. Someone needs to contact me asap at 704 589 6337..

Carmelia
Exchange, Refund and Cancellation Policy
1.1 (321 reviews)
1.3 (41 reviews)
Reviewer's quote

I was supposed to get a refund and I didn't get the full amount of my refund and everytime I call it's BS..

Altha

Ridiculous NICKEL and DIME charges. I guess RIPOFF INN didn't go over well with test audience. $10.49 for towels a week (2 towles, 2 wash cloths and a dingy bath mat, for a studio that sleeps 4). $20 a week for decent WiFi, because the free won't even load E-Mail. $29 for a $10 coffee pot and $40...

PissedConsumer973168
Website
1.7 (297 reviews)
2 (48 reviews)
Reviewer's quote

I like this website not only because of the multiple options that gives you to choose your airplane ticket, but I don't know why I also like its design. It's friendlier and its not so visually overwhelming..

Aleysha

...My Room#301 Client ID#14509 and Value place Miami (HOMESTEAD)2750 NE 8th ST,Homestead, FL 33033 phone: 305-245-5000 I am very upset I am leaving this place about 5th week now,I found website cheap price per night $56 dollar and for 4 days total give me $224. 00 and taxes fees $29. 13 total:$253...

PissedConsumer868624

Priceline and Value Place Pros and Cons

Pros
  • Complete dishonest business model
  • Price
  • Website
  • Location
  • Staff other than front desk
  • Staff
Cons
  • Horrible customer service
  • Did not receive refund
  • Given the runaround
  • Poor conditions
  • Poor mentality manager
  • Management harassment

Priceline and Value Place Most Positive Reviews

Top rated reviews
5

Priceline Travel Insurance is really joke, i will not get any more that insurance, they are asking 5 different document...

5

Told my friend she was not allowed to breast feed unless she was in her room in Florida there a law saying u can breast...

Priceline and Value Place Most Critical Reviews

Lowest rated reviews
1

I can't believe it. I used the bid function and checked the areas that I wanted to stay it. When I bid, up popped the...

1

had a reservation for VP in Fairfield, OH for 219.99 a week for 3 weeks. been staying here for 4wks prior. went down a...

Priceline and Value Place Latest Reviews

Recent published reviews
1

I was supposed to get a refund and I didn't get the full amount of my refund and everytime I call it's BS

Read all 1318 reviews
1.6

Called from the highway to confirm my reservation ( 9:23am) told the staff we had been driving all night and wanted to...

Read all 88 reviews

Priceline and Value Place Products and Services

Most reviewed product and services
  • Priceline Room Booking (146 reviews)
  • Priceline Flight Booking (133 reviews)
  • Priceline Car Rental Booking (63 reviews)
  • Value Place Manager (16 reviews)
  • Value Place Room (15 reviews)
  • Value Place Customer Care (14 reviews)