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Priceline

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1067 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $431 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Not a thing to like 6
  • Price 3
  • Chat feature 3
  • Ease of booking 2
  • Complete dishonest business model 2

Customers don't like

  • Did not receive refund18
  • Horrible customer service9
  • Given the runaround8
  • Poor phone service6
  • Agents unwilling to help5
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Value Place

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $18.3K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Location 3
  • Staff other than front desk 2
  • Staff 2
  • Building 2

Customers don't like

  • Poor conditions2
  • Management harassment2
  • Utter disrespect1
  • Tv does not work few channels and alot of static1
  • Smoking spots outside1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
#1193634

Manager barged in my room while I was locked in my room.When I confronted him about it.

He said he can come in the room anytime he want.I contacted my attorney.