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Priceline

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1169 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $437 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Discounts and Special Offers
  • Price 3
  • Complete dishonest business model 3
  • Chat feature 3
  • Ease of booking 2
  • Your people were friendly and patient 1

Customers don't like

  • Horrible customer service64
  • Did not receive refund18
  • Given the runaround9
  • Poor phone service7
  • Failure to disclose and resolve7
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Tripadvisor

Travel Agencies
  • 1 ISSUES RESOLVED
  • 30 TOTAL REVIEWS
  • $36.7K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Discounts and Special Offers
  • Helping 9000 people for free 1
  • Closing my account due to their nazi-like treatment of us 1

Customers don't like

  • Lack of ethics4
  • Total impossiblility of complaining1
  • Total impossibility of even making a simple billing enquiry1
  • Total impossibility of contacting them1
  • That they allow a client to only send good reviews to ta1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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