Priceline vs Tripadvisor

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Priceline

Hotels and Resorts
  • 4 ISSUES RESOLVED
  • 983 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $423 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Not a thing to like 5
  • Worst 4
  • Chat feature 3
  • Price 3
  • Prior experience with priceline 1

Customers don't like

  • Horrible customer service35
  • Did not receive refund30
  • Given the runaround15
  • Poor phone service12
  • Stole my money12

Products by Priceline

No items

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Tripadvisor

Travel Agencies
  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $17.1K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Helping 9000 people for free 1

Customers don't like

  • Lack of ethics5
  • Old computer understanding of customer difficulties1
  • Ommend vayama anymore1
  • Ripoff scam lies cheat steal theft1
  • That they allow a client to only send good reviews to ta1

Products by Tripadvisor

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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