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Priceline

Hotels and Resorts
  • 4 ISSUES RESOLVED
  • 1002 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $436 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Not a thing to like 5
  • Worst 4
  • Chat feature 3
  • Price 3
  • Ease of booking 2

Customers don't like

  • Horrible customer service35
  • Did not receive refund30
  • Given the runaround15
  • Customer service13
  • Stole my money12
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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 563 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Will never use again 10
  • E-mail confirmation 3
  • Prices 3
  • Website 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service23
  • Outright lies10
  • Horrible interaction experience7
  • Huge hassle7
  • Policies5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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