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Priceline

Hotels and Resorts
  • 4 ISSUES RESOLVED
  • 992 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $435 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Location
  • Not a thing to like 5
  • Worst 4
  • Chat feature 3
  • Price 3
  • Ease of booking 2

Customers don't like

  • Horrible customer service35
  • Did not receive refund30
  • Given the runaround15
  • Poor phone service12
  • Stole my money12
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Super 8

Hotels and Resorts
  • 1 ISSUES RESOLVED
  • 58 TOTAL REVIEWS
  • $4K CLAIMED LOSSES
  • $180 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Location
  • Location 1

Customers don't like

  • That they could not be flexible at all2
  • Customer service2
  • Mislead customer and refused to take responsibility1
  • Most stuff1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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