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Priceline

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1082 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $430 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Price 3
  • Chat feature 3
  • Ease of booking 2
  • Complete dishonest business model 2
  • Website 1

Customers don't like

  • Did not receive refund18
  • Horrible customer service9
  • Given the runaround8
  • Poor phone service6
  • Agents unwilling to help5
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Summer Bay Resorts

Hotels and Resorts
  • 1 ISSUES RESOLVED
  • 186 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Location and property 2
  • I like the resort housing 2

Customers don't like

  • Refund policy2
  • Loose your money2
  • For trying to resale without loosing money1
  • Ability to resell1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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