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Priceline

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1063 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $431 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Not a thing to like 6
  • Chat feature 3
  • Price 3
  • Complete dishonest business model 2
  • Ease of booking 2

Customers don't like

  • Did not receive refund18
  • Horrible customer service9
  • Given the runaround8
  • Poor phone service6
  • Agents unwilling to help5
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Sol Melia Vacation Club

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $58K CLAIMED LOSSES
  • $9.7K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • How good they were at lying 1
  • How resorts looked but later found out were not included 1
  • Location and resort 1

Customers don't like

  • Difficulty in getting dinner reservations1

Products by Sol Melia Vacation Club

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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