PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Super com and Priceline as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Super com
Has Verified Representatives
1.9
Priceline
1.6
Super com
Priceline

Super com and Priceline Overview

Total reviews 3728 4581
Company responses 800 0
Issues resolved 52 32

Super com and Priceline Consumer Ratings

Rank
135 out of 1014 in Travel Agencies category
105 out of 880 in Travel category
Customer service
175 in category
97 in category
Exchange, Refund and Cancellation Policy
164 in category
105 in category
Product or Service Quality
162 in category
93 in category
Website
179 in category
103 in category

Super com and Priceline Rating Details

Customer service
1.3
(1606 reviews)
1.3
(1706 reviews)
Reviewer's quote

The motels I booked were dirty, customer service was horrible and when we contacted corporate, we were asked to leave for bogus noise complaints and various other things that were not related to me and my husband. And also, I was charged more after my booking each time because the booking company...

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...I made 3 calls to customer service. Priceline refused to refund the difference since the room was made on express deals. They also refused to refund the difference since I was not a vip member at the time of booking and did not qualify for the price match service...

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Exchange, Refund and Cancellation Policy
1.2
(1553 reviews)
1.3
(1537 reviews)
Reviewer's quote

...com DENIES receiving approval from 3rd party (the hotel where I stayed), for refund of 2 unused hotel nights. Hotel sent me a receipt of the $290 credit that it made to Gosuper. com THIS FRIGGIN WEBSITE OWES ME $290!!!..

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...Since you charged me for my checked bag I would expect to have a refund since the payment wasnt made to the airline. I hope this explains clearly what the issue is..

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Product or Service Quality
1.3
(1479 reviews)
1.5
(1396 reviews)
Reviewer's quote

Had a reservation at Ramada Inn, the hotel cancelled my reservation due to my service dogs. I recorded him saying he refunded my money Almost 2 months still have not received it..

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...My request to the operator was I needed a hotel that night that had a shuttle service to pick me up at the airport. TheBookings. com agent booked me a room at La Quinta...

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Website
1.5
(1447 reviews)
1.7
(1459 reviews)
Reviewer's quote

I booked a hotel in Cambridge, England through their website, fully paid for the booking and received a confirmation email. When I travelled to the hotel, there was no booking made. They emailed me asking to wait while they sorted alternate accommodation...

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They sent me an email stating the room was not available so I went on kayak website and book the same room for 133 within five minutes. Priceline sent me a email that my room was booked. I called Priceline up and canceled because I did not want to pay for two rooms one with Priceline one for kayak...

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Super com and Priceline Pros and Cons

Pros
  • No pros
  • Non
  • Lower prices at times
  • Price
  • Good prices
  • Easy booking
Cons
  • Very poor customer problem resolution
  • Poor customer service
  • Terrible customer service
  • Horrible customer service
  • Did not receive refund
  • Customer care

Super com and Priceline Most Positive Reviews

Top rated reviews
5

Bonjour nous avons réservé sur votre site du Jeudi 21 mars au lundi 25 mars. Seulement nous avons eu un imprévu et nous...

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5

Was hung up on trying to complete reservations

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5

Online website hotel offered free breakfast there's no free breakfast and the cable does not work and has been out...

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5

Talk to customer service and told them that the initial credit card they ran was he denied and then ran a second credit...

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Super com and Priceline Most Critical Reviews

Lowest rated reviews
1

I am homeless. Trying to get a refund. All the money I had was put into the booking for this hotel now I am completely...

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1

After navigating through the horrible website and finally finding a room i proceeded to checkout. Now on most fair...

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1

I have been treated so unfair and I'm appauled by the actions of everyone I spoke with. They hang up on me they laugh...

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1

My flight to go home got cancelled within 2 hours of booking. I tried calling the customer service number and had to...

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Super com and Priceline Latest Reviews

Recent published reviews
No votes

I want my membership canceled. Ive sent numerous emails and still today you take it out of my account. You all screwed...

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No votes

I need to book a hotel in fort pierce 7151 okeechobee road fort pierce Fl 34945 7** **4 5000 and my number is 863 873...

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1

Hi there,
Could I request to change the date of my booking for Mr. Rafli at George Williams Hotel in Brisbane for this cm...

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1

On March 25 I booked a hotel in Bastrop. TX for $211, after taxes abd fees, for two queen beds using the express deal se...

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