PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Silverleaf Resorts and Priceline as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Silverleaf Resorts
Priceline

Silverleaf Resorts and Priceline Overview

Total reviews 1070 2011
Company responses 59 0
Issues resolved 2 9

Silverleaf Resorts and Priceline Consumer Ratings

Rank
185 out of 1348 in Hotels and Resorts category
125 out of 588 in Travel Agencies category
Customer service
122 in category
97 in category
Exchange, Refund and Cancellation Policy
139 in category
85 in category
Website
221 in category
114 in category
Price Affordability
239 in category
116 in category

Silverleaf Resorts and Priceline Rating Details

Customer service
1.6 (254 reviews)
1.2 (627 reviews)
Reviewer's quote

...Let me tell you, I do not want my kids to have to pay for this when I am gone, they wont be using it, the facilities and customer service are the worst Ive ever experienced. Dont do it!..

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Im very upset that my military discount was not put on ,as well I was not able Customer service representative communicate with me which had bad customer service not helpful at allCalling people are not understanding As well as the sitting on the site and then they did not put one of the people is...

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Exchange, Refund and Cancellation Policy
1.4 (233 reviews)
1.2 (554 reviews)
Reviewer's quote

...While my husband was gone, Jeremy tried make a decision to go against my husband and our ministry's policy and sign up to upgrade. I told him I would not do that. When my husband came back we were 2 hours in and told Jeremy we were leaving...

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...Please cancel, which obvious and refund my money. Thank you, Altemettaa Matthews..

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Website
1.8 (224 reviews)
1.6 (517 reviews)
Reviewer's quote

...The Time Share Exit Team sounded like the final solution, because their website never says they can't get you out of Siverleaf, or anyone else. They say to qualify for their service, you just need to be a timeshare owner who wants out. What a waste of time...

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...I expect to have the price that was quoted on your website 11/26/2020 139. 00 per day at the Vino Belo Resort. Napa California..

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Price Affordability
1.5 (218 reviews)
1.9 (493 reviews)
Reviewer's quote

The purchase price was around $15,000 in 2004 and I have not had any offers on internet timeshare sales sites, even with a selling price of less than $2000. I decided to relinquish the deed back to Silverleaf to avoid the $100/month maintenance fees. In order to give (at no cost) the property for...

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The cancellation fee is more than the price of the room. This is ridiculous. I was not a pissed customer before but I am now!..

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Silverleaf Resorts and Priceline Pros and Cons

Pros
  • Locations
  • Location
  • Pre-holiday inn resort takeover when i was a valued customer
  • Price
  • Good deals but mesleading
  • Complete dishonest business model
Cons
  • Breach of contract
  • Not delivered what was said
  • That now we have to get attorney against silverleaf
  • Horrible customer service
  • Did not receive refund
  • Given the runaround

Silverleaf Resorts and Priceline Most Positive Reviews

Top rated reviews
5

They change a lot of promises and rules that change the way we use our vacations.

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5

Priceline Travel Insurance is really joke, i will not get any more that insurance, they are asking 5 different document...

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5

maybe if we all get together and file a class action lawsuit against Silver Leaf we can probably get something done all...

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5

Trying a reservation ticket but they saying my Address is wrong . It's not wrong. My email either is wrong . Aldo my...

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Silverleaf Resorts and Priceline Most Critical Reviews

Lowest rated reviews
1

Where do I begin? I wish we had read the reviews before we made the *** decision to show up to one of their long meeting...

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1

I can't believe it. I used the bid function and checked the areas that I wanted to stay it. When I bid, up popped the...

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1

I purchased a timeshare at 1/3 of the price they started at. They claimed someone turned it back in. It is an every...

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1

We recently booked a vacation package through Priceline: Hotel, Airline, and Rental Car. You see the price for the packa...

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Silverleaf Resorts and Priceline Latest Reviews

Recent published reviews
1

I'm never able to use it without hassle. The fees increase every year. I cannot book bonus time. I feel like its become...

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1

Im so upset its all stupid *** I need help ASAP someone has my card

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1

I paid maintenance fees until the end of the year. Yet you billed me twice!

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1

Im very upset that my military discount was not put on ,as well I was not able Customer service representative...

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Silverleaf Resorts and Priceline Products and Services

Most reviewed product and services
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  • Priceline Car Rental Booking (100 reviews)