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Silverleaf Resorts vs Priceline
Silverleaf Resorts vs Priceline
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Silverleaf Resorts and Priceline as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Silverleaf Resorts and Priceline Overview
Total reviews |
1105
|
4577
|
Company responses |
59 |
0 |
Issues resolved |
2 |
32 |
Silverleaf Resorts and Priceline Consumer Ratings
Rank
314
out of 1972 in Hotels and Resorts category
104
out of 874 in Travel category
Customer service
182
in category
99
in category
Exchange, Refund and Cancellation Policy
227
in category
105
in category
Website
304
in category
103
in category
Price Affordability
377
in category
84
in category
Silverleaf Resorts and Priceline Rating Details
Reviewer's quote
Nothing good to say, from their customer service to their accommodations. They will happily take your money under any circumstances, even after youve paid for your timeshare & pay to give it back to them. Save your money & put it into a real resort or satisfying vacation..
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IS +1 88* *** **** Customer Service Number +1 88* *** **** ??? Or Customer Care Number +1 88* *** ****? IS +1 88* *** **** Customer Service Number +1 88* *** **** ??? Or Customer Care Number +1 88* *** ****? IS +1 88* *** **** Customer Service Number +1 88* *** **** ??? Or Customer Care Number +1...
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Exchange, Refund and Cancellation Policy
Reviewer's quote
I was sending in my payments and I don't know where they were going, but they were charging me all of these fees and didn't want to refund them to me. If you ever plan on buying, they keep you in these meetings longer than what they say, so if you're going to be in there for a long time you make...
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...Since you charged me for my checked bag I would expect to have a refund since the payment wasnt made to the airline. I hope this explains clearly what the issue is..
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Reviewer's quote
Silverleaf's website is TERRIBLE. Can't log in, can't reset password, and it often crashesCustomer service is a JOKE. Employees with terrible attitudes and lengthy wait times...
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They sent me an email stating the room was not available so I went on kayak website and book the same room for 133 within five minutes. Priceline sent me a email that my room was booked. I called Priceline up and canceled because I did not want to pay for two rooms one with Priceline one for kayak...
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Reviewer's quote
...Since we joined, our maintenance fees went up three times the original price. We are now paying for bonus time, which used to be free. We have to pay an exchange fee and deposit when we stay, which we never had to do that in the beginning either...
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...Price dropped but its not being honored..
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Silverleaf Resorts and Priceline Pros and Cons
Pros
- Locations
- Location
- Spending time there with family and friends
- Price
- Good prices
- Easy booking
Cons
- Not delivered what was said
- Breach of contract
- That now we have to get attorney against silverleaf
- Horrible customer service
- Did not receive refund
- Customer care
Silverleaf Resorts and Priceline Most Positive Reviews
Top rated reviews
They change a lot of promises and rules that change the way we use our vacations.
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Was hung up on trying to complete reservations
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maybe if we all get together and file a class action lawsuit against Silver Leaf we can probably get something done all...
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Talk to customer service and told them that the initial credit card they ran was he denied and then ran a second credit...
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Silverleaf Resorts and Priceline Most Critical Reviews
Lowest rated reviews
We went on a 3 hr tour and all the information given was all a lie. We were promised a DISNEY trip which was the ONLY...
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I was upset with the Customer service Ive had to call a couple times when I was trying to book and it was just made it...
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Nothing good to say, from their customer service to their accommodations. They will happily take your money under any...
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I brought a package deal flight car rental and hotel got to thrifty and they would not take my debt card to put a...
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Silverleaf Resorts and Priceline Latest Reviews
Recent published reviews
No votes
We were informed they were selling our resort in Missouri.
Due to this decision, Silverleaf wanted us to change our resor...
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Once again Id just like to make it clear. I purchased my ticket through Priceline. You sent me a receipt which I will at...
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Prices go up up up. Now there's no more endless escape. Now being sold again. I want to give it back
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Confirmation number: 403864****
PIN:
There is documentation from the Hotel to Bookings.com that I cancelled this reservati...
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How would you compare Silverleaf Resorts vs Priceline?
I am currently an owner at Silverleaf Resort, Hill Country Texas. I have also used Priceline in the past and I can say with experience that Priceline will treat their customers far better than Silverleaf. Priceline will give you a price and stick with it, whereas Silverleaf will beat you down with incremental pricing tactics.