PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Silverleaf Resorts and Priceline as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Silverleaf Resorts
Priceline

Silverleaf Resorts and Priceline Overview

Total reviews
1061
1537
Company responses
59
0
Issues resolved
2
8

Silverleaf Resorts and Priceline Consumer Ratings

Rank
178 out of 1227 in Hotels and Resorts category
131 out of 551 in Travel Agencies category
Customer service
118 in category
100 in category
Exchange, Refund and Cancellation Policy
125 in category
93 in category
Website
211 in category
110 in category
Price Affordability
227 in category
113 in category

Silverleaf Resorts and Priceline Rating Details

Customer service
1.6 (248 reviews)
1.2 (443 reviews)
Reviewer's quote

...I call customer service to cancel and they say well there's nothing we can do to help...

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...I called twice but got *** customer service!..

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Exchange, Refund and Cancellation Policy
1.4 (228 reviews)
1.1 (393 reviews)
Reviewer's quote

...While my husband was gone, Jeremy tried make a decision to go against my husband and our ministry's policy and sign up to upgrade. I told him I would not do that. When my husband came back we were 2 hours in and told Jeremy we were leaving...

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Still waiting on refund...

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Website
1.8 (221 reviews)
1.6 (369 reviews)
Reviewer's quote

...The Time Share Exit Team sounded like the final solution, because their website never says they can't get you out of Siverleaf, or anyone else. They say to qualify for their service, you just need to be a timeshare owner who wants out. What a waste of time...

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...In my own opinion, Priceline does not want to take any responsibilities, I've for proof Priceline website doesn't provide any Refund Options; although the U. S. Department of Transportation ordered to refund customers who had cancelled their trip due to COVID-19...

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Price Affordability
1.5 (216 reviews)
1.8 (333 reviews)
Reviewer's quote

The purchase price was around $15,000 in 2004 and I have not had any offers on internet timeshare sales sites, even with a selling price of less than $2000. I decided to relinquish the deed back to Silverleaf to avoid the $100/month maintenance fees. In order to give (at no cost) the property for...

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This is multiple complaints regarding issues with price line and booking. com due to using price line but reservation was completed through booking. com, no communication, no resolution...

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Silverleaf Resorts and Priceline Pros and Cons

Pros
  • Locations
  • Location
  • Using our endless escape bonus time
  • Price
  • Complete dishonest business model
  • Website
Cons
  • Breach of contract
  • Not delivered what was said
  • That now we have to get attorney against silverleaf
  • Horrible customer service
  • Did not receive refund
  • Given the runaround

Silverleaf Resorts and Priceline Most Positive Reviews

Top rated reviews
5

They change a lot of promises and rules that change the way we use our vacations.

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5

Priceline Travel Insurance is really joke, i will not get any more that insurance, they are asking 5 different document...

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5

maybe if we all get together and file a class action lawsuit against Silver Leaf we can probably get something done all...

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5

Trying a reservation ticket but they saying my Address is wrong . It's not wrong. My email either is wrong . Aldo my...

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Silverleaf Resorts and Priceline Most Critical Reviews

Lowest rated reviews
1

Where do I begin? I wish we had read the reviews before we made the *** decision to show up to one of their long meeting...

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1

I can't believe it. I used the bid function and checked the areas that I wanted to stay it. When I bid, up popped the...

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1

I purchased a timeshare at 1/3 of the price they started at. They claimed someone turned it back in. It is an every...

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1

We recently booked a vacation package through Priceline: Hotel, Airline, and Rental Car. You see the price for the packa...

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Silverleaf Resorts and Priceline Latest Reviews

Recent published reviews
1.5

Count me in, where do i sign-up? I hope all Silverleaf Owners realize that Holiday Club Resorts is not honoring any of...

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1

Waiting on a refund to post to my credit card..My plane had a mechanical issue and couldn't make it to Orlando on...

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2.3

Silverleaf was bought out by Orange Lake timeshare out of Orlando. They are part of Holiday Club Vacations, a worldwide...

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1.6

Still waiting on refund...they said they would contact me within 24 hours on 5/21/20...it is now 5/28/20 and havent...

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Silverleaf Resorts and Priceline Products and Services

Most reviewed product and services
  • Silverleaf Resorts Vacation Ownership (278 reviews)
  • Silverleaf Resorts Holiday Inn Vacation Ownership (36 reviews)
  • Silverleaf Resorts Customer Care (32 reviews)
  • Priceline Room Booking (182 reviews)
  • Priceline Flight Booking (143 reviews)
  • Priceline Car Rental Booking (76 reviews)