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Priceline
Silverleaf Resorts

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Priceline

Priceline

1.4
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1302 TOTAL REVIEWS
Rank
122 out of 682
in Travel Agencies category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    295
  • SUCCESSFUL
    79%
  • AVG CALL DURATION
    02:00
  • ISSUES RESOLVED
    14%
Top Products and Services
1.4
145 reviews
1.5
130 reviews
1.7
63 reviews
Silverleaf Resorts

Silverleaf Resorts

1.9
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1041 TOTAL REVIEWS
Rank
166 out of 1886
in Hotels and Resorts category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    86
  • SUCCESSFUL
    43%
  • AVG CALL DURATION
    03:24
  • ISSUES RESOLVED
    20%
Top Products and Services
2
276 reviews
1.3
32 reviews

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jkoneal
#1615542

I am currently an owner at Silverleaf Resort, Hill Country Texas. I have also used Priceline in the past and I can say with experience that Priceline will treat their customers far better than Silverleaf. Priceline will give you a price and stick with it, whereas Silverleaf will beat you down with incremental pricing tactics.

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