PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Priceline and Silverleaf Resorts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Silverleaf Resorts

Priceline and Silverleaf Resorts Overview

Total reviews
Company responses
Issues resolved

Priceline was first mentioned on PissedConsumer on Jul 15, 2007 and since then this brand received 1318 reviews. It is 273 reviews more than Silverleaf Resorts received since Mar 13, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Priceline customer support team and Silverleaf Resorts customer service.

Priceline and Silverleaf Resorts Consumer Ratings

123 out of 695 in Travel Agencies category
168 out of 1926 in Hotels and Resorts category
Customer service
93 in category
115 in category
Exchange, Refund and Cancellation Policy
73 in category
123 in category
95 in category
200 in category

Priceline and Silverleaf Resorts Rating Details

Customer service
1.2 (368 reviews)
1.6 (240 reviews)
Reviewer's quote

Quoted price was not honored was over charged given a runaround to try to straiten out there customer service is a joke . they booked a hotel for me and left me stuck at airport for 10 hours had to rent another car from different car from diff rental co to get to hotel . Called many times to...

Arthur L

I would like to join the law suit we had one week that was completely paid for, then we were buying another week we orginally purchased it while they were building the galveston resort, but on day we got a letter stating they were going to close the galveston resort after a hurricane so we would...

Exchange, Refund and Cancellation Policy
1.1 (321 reviews)
1.4 (222 reviews)
Reviewer's quote

I was supposed to get a refund and I didn't get the full amount of my refund and everytime I call it's BS..


I tried to exchange my week last year and kept getting told there was no time available for the week and the 2 resorts I chose; one being my home resort. I checked online and by phone weekly. This went on for 6 months! Two weeks before my vacation week (that I had requested), I looked to see if...

1.7 (297 reviews)
1.8 (217 reviews)
Reviewer's quote

I like this website not only because of the multiple options that gives you to choose your airplane ticket, but I don't know why I also like its design. It's friendlier and its not so visually overwhelming..


...The Time Share Exit Team sounded like the final solution, because their website never says they can't get you out of Siverleaf, or anyone else. They say to qualify for their service, you just need to be a timeshare owner who wants out. What a waste of time...


Priceline and Silverleaf Resorts Pros and Cons

  • Complete dishonest business model
  • Price
  • Website
  • Locations
  • Location
  • Spending time there with family and friends
  • Horrible customer service
  • Did not receive refund
  • Given the runaround
  • Breach of contract
  • Not delivered what was said
  • That now we have to get attorney against silverleaf

Priceline and Silverleaf Resorts Most Positive Reviews

Top rated reviews

Priceline Travel Insurance is really joke, i will not get any more that insurance, they are asking 5 different document...


They change a lot of promises and rules that change the way we use our vacations.

Priceline and Silverleaf Resorts Most Critical Reviews

Lowest rated reviews

I can't believe it. I used the bid function and checked the areas that I wanted to stay it. When I bid, up popped the...


Where do I begin? I wish we had read the reviews before we made the *** decision to show up to one of their long meeting...

Priceline and Silverleaf Resorts Latest Reviews

Recent published reviews

I was supposed to get a refund and I didn't get the full amount of my refund and everytime I call it's BS

Read all 1318 reviews

Our contract has been long-standing since 1991. We bought and we were very satisfied with the program. The company had...

Read all 1045 reviews

Priceline and Silverleaf Resorts Products and Services

Most reviewed product and services
  • Priceline Room Booking (146 reviews)
  • Priceline Flight Booking (133 reviews)
  • Priceline Car Rental Booking (63 reviews)
  • Silverleaf Resorts Vacation Ownership (275 reviews)
  • Silverleaf Resorts Holiday Inn Vacation Ownership (34 reviews)
  • Silverleaf Resorts Customer Care (32 reviews)