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Priceline

Hotels and Resorts
  • 4 ISSUES RESOLVED
  • 991 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $434 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Location
  • Not a thing to like 5
  • Worst 4
  • Chat feature 3
  • Price 3
  • Ease of booking 2

Customers don't like

  • Horrible customer service35
  • Did not receive refund30
  • Given the runaround15
  • Poor phone service12
  • Stole my money12
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Silverleaf Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 761 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $8.2K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Location
  • Locations 9
  • Beautiful place 4
  • Facilities 3
  • Location 3
  • Way our family was originally treated 2

Customers don't like

  • Not delivered what was said17
  • Terrible service9
  • Misleading sales tactics7
  • That now we have to get attorney against silverleaf6
  • Unauthorized charges6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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