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Priceline

Hotels and Resorts
  • 4 ISSUES RESOLVED
  • 997 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $437 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Location
  • Not a thing to like 5
  • Worst 4
  • Chat feature 3
  • Price 3
  • Ease of booking 2

Customers don't like

  • Horrible customer service35
  • Did not receive refund30
  • Given the runaround15
  • Customer service13
  • Stole my money12
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Royal Holiday Club

Hotels and Resorts
Has verified representatives
  • 0 ISSUES RESOLVED
  • 24 COMPANY RESPONSES
  • 84 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $10.2K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Location
  • For them to give my all my money back 2
  • For them to go out of business 1
  • For them to stop harassing me 1
  • For them to stop threatening me 1
  • Free gift 1

Customers don't like

  • Robbed us5
  • Lies by omission4
  • Pressure to sign without time to reflect4
  • Sales tactics3
  • Scam3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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