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Priceline

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1036 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $433 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Not a thing to like 6
  • Chat feature 3
  • Price 3
  • Ease of booking 2
  • Good deals but mesleading 1

Customers don't like

  • Did not receive refund18
  • Given the runaround7
  • Customer service6
  • Poor phone service6
  • Stole my money4
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Royal Holiday Club

Hotels and Resorts
Has verified representatives
  • 0 ISSUES RESOLVED
  • 24 COMPANY RESPONSES
  • 85 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $10.2K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • For them to give my all my money back 2
  • For them to go out of business 1
  • For them to stop harassing me 1
  • For them to stop threatening me 1
  • Free gift 1

Customers don't like

  • Lies by omission2
  • Time wasted2
  • Losing time out of my vacation2
  • Robbed us2
  • That refuse to pay my money back1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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