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Priceline

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1140 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $437 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Discounts and Special Offers
  • Price 3
  • Complete dishonest business model 3
  • Chat feature 3
  • Ease of booking 2
  • Your people were friendly and patient 1

Customers don't like

  • Horrible customer service64
  • Did not receive refund18
  • Given the runaround9
  • Poor phone service7
  • Failure to disclose and resolve6
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Royal Holiday Club

Travel Agencies
Has verified representatives
  • 0 ISSUES RESOLVED
  • 29 COMPANY RESPONSES
  • 95 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $11K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Discounts and Special Offers
  • For them to give my all my money back 2
  • Free gift 1
  • For them to stop threatening me 1
  • For them to stop harassing me 1
  • For them to go out of business 1

Customers don't like

  • Robbed us3
  • Time wasted2
  • Losing time out of my vacation2
  • Lies by omission2
  • Are a fraudulent company2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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