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Reservation Counter

Travel Agencies
  • 4 ISSUES RESOLVED
  • 266 TOTAL REVIEWS
  • $33.3K CLAIMED LOSSES
  • $295 AVERAGE LOSS
1.1
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • That it looked like the marriott website 1
  • Location 1

Customers don't like

  • Customer service10
  • Fraudulent website7
  • Failure to identify themselves6
  • Dishonesty5
  • That the website is deceiving4
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Priceline

Travel Agencies
  • 6 ISSUES RESOLVED
  • 1200 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $438 AVERAGE LOSS
1.4
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Discounts and Special Offers
  • Complete dishonest business model 4
  • Price 3
  • Chat feature 3
  • Easy to book 2
  • Ease of booking 2

Customers don't like

  • Horrible customer service64
  • Did not receive refund18
  • Given the runaround9
  • Poor phone service7
  • Failure to disclose and resolve7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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