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Priceline

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1138 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $438 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Price 3
  • Complete dishonest business model 3
  • Chat feature 3
  • Ease of booking 2
  • Your people were friendly and patient 1

Customers don't like

  • Horrible customer service64
  • Did not receive refund18
  • Given the runaround9
  • Poor phone service7
  • Failure to disclose and resolve6
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Ramada Worldwide

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $6.9K CLAIMED LOSSES
  • $571 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Customer service 1

Customers don't like

  • Stolen property1
  • Some of the employees were rude1
  • Signature forgery passed on a document1
  • Managment harassment1
  • Failure to fully compensate for hotel refund and stolen items1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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