PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Voguewigs and Pretty Wig Hair as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Voguewigs
Pretty Wig Hair

Voguewigs and Pretty Wig Hair Overview

Total reviews 25 43
Company responses 0 0
Issues resolved 0 0

Voguewigs and Pretty Wig Hair Consumer Ratings

Rank
26 out of 315 in Beauty Supplies and Equipment category
75 out of 315 in Beauty Supplies and Equipment category
Website
19 in category
68 in category
Customer service
36 in category
45 in category
Exchange, Refund and Cancellation Policy
21 in category
29 in category
Diversity of Products or Services
11 in category
64 in category

Voguewigs and Pretty Wig Hair Rating Details

Website
3.2 (13 reviews)
1.7 (17 reviews)
Reviewer's quote

Received wig color was alot darker than on website, tried to call to exchange was on hold for over 30 minutes and then was told I would have to pay to send back and i could order a new wig but pay for that one upfront also. Scammers..

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I bought same human hair wigs three times from their website last year. The customer service is good. They'll send me an email before shipping and give me the tracking number once there are any updates of my order...

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Customer service
1.6 (12 reviews)
1.3 (20 reviews)
Reviewer's quote

Customer service is non existent, seeing as I cancelled my order (in writing) 3 days before they shipped the 1 item in Stock - and billed me for both. No credit for the item that should have been half price not any adjustment for shipping so I paid $12 to ship one rather than 2. Worse is billing me...

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...How you gone admiy to false advertising then dont make your customer whole?..

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Exchange, Refund and Cancellation Policy
1.7 (11 reviews)
1.4 (10 reviews)
Reviewer's quote

Vogue refuses to refund my $121 until the package is returned by the post office (yea good luck especially this time of the year). What if the post office lost the package, then what? This is bull ***. I paid didn't receive the order but they are holding my money hostage until the post office does...

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...I asked for a refund and they offered me $8. I went through pay pal for a refund and they denied my claim because I didn’t send the wig back to China (which cost 77. 23) I’m unhappy with this scam company and pay pal...

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Diversity of Products or Services
3.3 (10 reviews)
1.9 (10 reviews)
Reviewer's quote

My first exposure to them was quite good. Although if you are using their chat option, and it's near closing time for them, they don't tell you. They just disappear regardless of the topic. Secondly, I requested a lovely synthetic wig called Sylvia, non returnable as it was on sale. Fine. I...

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This *** company robbed me of $400.00!! I had purchased several wigs from them over the years. This time, they took my money. And NEVER sent my wig! NO PHONE NUMBER, now, NO RESPONSE to emails! They lie repeatedly, then stop all communication! LYING CHINESE POS *** DO NOT GIVE THEM YOUR MONEY!!!!

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Voguewigs and Pretty Wig Hair Pros and Cons

Pros
  • Ordering from vogue they were helpful
  • Nice colors
  • Extensive number of wigs
  • Picture of wig on websight
  • Easy to order
  • Customer service
Cons
  • Poor follow up to customer concerns
  • Getting ripped off
  • Evasive
  • Poor service
  • Wig and to be scamed
  • Paid for wig but did not receive

Voguewigs and Pretty Wig Hair Most Positive Reviews

Top rated reviews
4.3

I had never bought a wig before, but decided to order this one online. Had trouble so I called the 1-800 number and got...

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5

I bought same human hair wigs three times from their website last year. The customer service is good. They'll send me...

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4.1

I haven't had a problem with Voguewigs. Yeah they charge a "restocking" fee, but guess what? There's a hygiene issue,...

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No votes

Voguewigs and Pretty Wig Hair Most Critical Reviews

Lowest rated reviews
1

Your company is a COMPLETE joke!
I have contacted and spoke with many different people in regards to try and order this...

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1

Both the wigs i ordered were also awful- it took several weeks even though i paid for express, and the color and...

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1

Order Christie Brinkley wig from Vogue. Very disappointed. Wig was so fake looking. Shiny and looked nothing like the...

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1

I wish I had checked for reviews before I placed an order with this company. I ordered a wig from Pretty Wig Hair 4...

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Voguewigs and Pretty Wig Hair Latest Reviews

Recent published reviews
2.8

My first exposure to them was quite good. Although if you are using their chat option, and it's near closing time for...

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No votes

My Sister Ordered a wig from your company and she never got her wig and this was over a week ago 3-2-2020 now we are at...

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2.5

Received wig color was alot darker than on website, tried to call to exchange was on hold for over 30 minutes and then...

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1

Wigsbuy, Wigsway and Pretty Wig Hair are all affliated from China. One hair I never received, another was synthetic not...

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Voguewigs and Pretty Wig Hair Products and Services

Most reviewed product and services
  • Voguewigs Shipping Service (3 reviews)