PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Softron Tax and Premier Tax Free as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Softron Tax
Premier Tax Free

Softron Tax and Premier Tax Free Overview

Total reviews
20
125
Company responses
0
46
Issues resolved
0
5

Softron Tax and Premier Tax Free Consumer Ratings

Rank
7 out of 215 in Taxes category
26 out of 215 in Taxes category
Product or Service Quality
5 in category
28 in category
Reliability
5 in category
24 in category
Customer service
6 in category
30 in category
Billing Practices
8 in category
48 in category

Softron Tax and Premier Tax Free Rating Details

Product or Service Quality
4.2 (6 reviews)
1.1 (46 reviews)
Reviewer's quote

I filed my tax return from this company. Amit Patel did excellent job.

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It's always the same trick saying that "planet tax free service doesn't receive your high value tax refund document, hence refuses to proceed your refund + charges you back". I have the evidence of my stamped vouchers attached in this email with the thread of customer rep's email, and I will not...

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Reliability
4.2 (6 reviews)
1.1 (51 reviews)
Reviewer's quote

Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed my husband's tax within 5 minutes and also helped us out with other concerns very diligently. Would definitely refer him to my friends.

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I called them one month after mailed in the customs stamped voucher at airport for status, was told that they haven't received the voucher, asked me to call back. Called back in another 4 weeks, was told they can't located the voucher and told me unless I can show them a copy with customs stamp...

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Customer service
4.2 (5 reviews)
1.2 (69 reviews)
Reviewer's quote

Most trusted tax firm in Ontario

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Dear Premier Tax Free Customer Service I had purchase goods from Hermes shop 3 transactions at Paris on 26 September 2018 amont 16,300€, 2,840€ and last purchase on 14 October 2018 amont 1,719€. My name is Jaruwan PhatthRapanyadee from Thailand which using credit card Visa number {{redacted}}...

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Billing Practices
3.4 (5 reviews)
1 (42 reviews)
Reviewer's quote

I am writing this today to express my disappointment in the amount I had to pay Softron in Brampton, for services rendered in the preparation and filing of my 2017 tax return.As a loyal client for the past 7 - 8 years, I find your expertise and knowledge commendable, which is why I have been using...

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I purchase a channel in Italy. I get a 672ERU. and get a stamp in custom and mailed the form back. After 3 months, the premier charged me 983 US dollars by my credit card. Capital One credit card continue to bill me and treated me for collection. I am American citizen, I could buy the same product...

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Softron Tax and Premier Tax Free Pros and Cons

Pros
No votes
  • To be treated honestly
  • Fact that they processed some of my claims
  • Do eventually respond to email
Cons
  • Transperancy
  • Being blindsided by the cost of a routine tax return
  • No refund received
  • Not receiving my money
  • Cheating

Softron Tax and Premier Tax Free Most Positive Reviews

Top rated reviews
5

I have used the expertise of Softron for several years now. Amit Patel at Centrepoint has taken all the headache of tax...

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5

False information was put on my taxes by a tax prepayer that filled out my taxes please contact me at 6012038277

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5

Most trusted tax firm in Ontario

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4

I been line up to claim my tax-free in Italy Milano airport on July 7, 2017 around 11am. When every body is abide by...

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Softron Tax and Premier Tax Free Most Critical Reviews

Lowest rated reviews
1

Hi We Becareful with this tax office. They are not trasperant. If you go there for enquiry, they do something add or...

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1

Bad experience with Premier Tax Free when traveling to Europe– you are far from the only one!

After having traveled an...

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2.2

I am writing this today to express my disappointment in the amount I had to pay Softron in Brampton, for services render...

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1

They mailed my refunds in checks, in euros, mind you, it will cost me a lot of fees to cash the checks! And they did...

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Softron Tax and Premier Tax Free Latest Reviews

Recent published reviews
No votes

Pathetic behaviour . Very rude dealing. The lady os very arrogant and stubborn she gave appointment and then said you...

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1

It hung up on me. I need to speak to someone on my status

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5

Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed...

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1

I have encountered a problem with the refund process, notifying one of my tax refund voucher went missing.
I have purchas...

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Softron Tax and Premier Tax Free Products and Services

Most reviewed product and services
  • Softron Tax Tax Refund (4 reviews)
  • Softron Tax Tax Preparation (2 reviews)
  • Softron Tax Tax Return (1 review)
  • Premier Tax Free Tax Refund (90 reviews)
  • Premier Tax Free Customer Care (4 reviews)
  • Premier Tax Free Tax Preparation (1 review)