PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Softron Tax and Premier Tax Free as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Softron Tax
Premier Tax Free

Softron Tax and Premier Tax Free Overview

Total reviews
20
122
Company responses
0
46
Issues resolved
0
5

Premier Tax Free was first mentioned on PissedConsumer on Jan 18, 2015 and since then this brand received 122 reviews. It is 102 reviews more than Softron Tax received since Mar 22, 2013.

Softron Tax and Premier Tax Free Consumer Ratings

Rank
8 out of 279 in Taxes category
21 out of 279 in Taxes category
Reliability
5 in category
22 in category
Product or Service Quality
6 in category
25 in category
Customer service
7 in category
27 in category

According to consumer ratings and reviews, Softron Tax ranks 13 points higher in the Taxes category than Premier Tax Free. People gave Softron Tax 4.2 stars for Reliability criterion in Taxes category and it is 49 points higher than the worst rated brand in this category. At the same time, Premier Tax Free was rated 1.1 stars for Reliability criterion in this category and it is 32 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Softron Tax has a higher rating than Premier Tax Free. Regarding Customer service criterion, consumers gave Softron Tax 4.2 stars and it is 87% greater than other in category. Premier Tax Free however was rated 1.3 stars and it is 48% worse than other in category.

Softron Tax and Premier Tax Free Rating Details

Reliability
4.2 (6 reviews)
1.1 (50 reviews)
Reviewer's quote

Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed my husband's tax within 5 minutes and also helped us out with other concerns very diligently. Would definitely refer him to my friends.

PissedConsumer1599308

I called them one month after mailed in the customs stamped voucher at airport for status, was told that they haven't received the voucher, asked me to call back. Called back in another 4 weeks, was told they can't located the voucher and told me unless I can show them a copy with customs stamp...

Ann X
Product or Service Quality
4.2 (6 reviews)
1.1 (45 reviews)
Reviewer's quote

I filed my tax return from this company. Amit Patel did excellent job.

Nilima P

Date: 6th December 2018Venue: Barcelona Airport DepartureTime: Around 2pmWe did a refund for goods purchased in Spain during our two weeks holiday here. We did for both Global Blue and Premier Tax Free. Global Blue was fine, giving refund in EURO. But Premier Tax Free agent refused to refund in...

Tan S
Customer service
4.2 (5 reviews)
1.3 (66 reviews)
Reviewer's quote

Most trusted tax firm in Ontario

Mohamed M

Dear Premier Tax Free Customer Service I had purchase goods from Hermes shop 3 transactions at Paris on 26 September 2018 amont 16,300€, 2,840€ and last purchase on 14 October 2018 amont 1,719€. My name is Jaruwan PhatthRapanyadee from Thailand which using credit card Visa number {{redacted}}...

Jaruwan P

Softron Tax and Premier Tax Free Pros and Cons

Pros
No votes
  • To be treated honestly
  • Fact that they processed some of my claims
  • Do eventually respond to email
Cons
  • Transperancy
  • Being blindsided by the cost of a routine tax return
  • No refund received
  • Not receiving my money
  • Cheating

Softron Tax and Premier Tax Free Most Positive Reviews

Top rated reviews
5

I have used the expertise of Softron for several years now. Amit Patel at Centrepoint has taken all the headache of tax...

5

False information was put on my taxes by a tax prepayer that filled out my taxes please contact me at 6012038277

Softron Tax and Premier Tax Free Most Critical Reviews

Lowest rated reviews
1

Hi We Becareful with this tax office. They are not trasperant. If you go there for enquiry, they do something add or...

1

They mailed my refunds in checks, in euros, mind you, it will cost me a lot of fees to cash the checks! And they did...

Softron Tax and Premier Tax Free Latest Reviews

Recent published reviews

Pathetic behaviour . Very rude dealing. The lady os very arrogant and stubborn she gave appointment and then said you...

Read all 20 reviews

We did shopping in France but we forgot to refund tax when we were in France.
We cameback to Turkey two days ago. How can...

Read all 122 reviews

Softron Tax and Premier Tax Free Products and Services

Most reviewed product and services
  • Softron Tax Tax Refund (4 reviews)
  • Softron Tax Tax Preparation (2 reviews)
  • Softron Tax Tax Return (1 review)
  • Premier Tax Free Tax Refund (89 reviews)
  • Premier Tax Free Customer Care (3 reviews)
  • Premier Tax Free Tax Preparation (1 review)