PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Republic Bank and Premier Tax Free as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Republic Bank
Premier Tax Free

Republic Bank and Premier Tax Free Overview

Total reviews
191
125
Company responses
0
46
Issues resolved
0
5

Republic Bank and Premier Tax Free Consumer Ratings

Rank
158 out of 725 in Banks category
25 out of 219 in Taxes category
Reliability
101 in category
26 in category
Customer service
102 in category
31 in category
Website
140 in category
34 in category
Product or Service Quality
104 in category
30 in category

Republic Bank and Premier Tax Free Rating Details

Reliability
1.2 (53 reviews)
1.1 (51 reviews)
Reviewer's quote

sold a vehicle and I paid off the loan with republic and they wont provide me with the Title Lien Statement so I can get the lien off my title. Says their policy is to send directly to the county clerk and they have 30 days to do so. It is ridiculous! I am going to lose the buyer for my vehicle...

Read full review

I have encountered a problem with the refund process, notifying one of my tax refund voucher went missing.I have purchased 2 items, Skecher in Parndorf outlet on 9th December (refund amount 8 Euro) and Chanel bags from Chanel shop in Vienna on 11th December (refund amount 800 Euro). Both of the vat...

Read full review
Customer service
1.3 (52 reviews)
1.2 (69 reviews)
Reviewer's quote

...I added a picture where it says call customer service to update I have tried serval times . It also states that make sure that you add your spouse I thought I did this when I filed jointly and was going to receive a joint deposit..

Read full review

Dear Premier Tax Free Customer Service I had purchase goods from Hermes shop 3 transactions at Paris on 26 September 2018 amont 16,300€, 2,840€ and last purchase on 14 October 2018 amont 1,719€. My name is Jaruwan PhatthRapanyadee from Thailand which using credit card Visa number {{redacted}}...

Read full review
Website
1.2 (50 reviews)
1.3 (51 reviews)
Reviewer's quote

...It is impossible to reach anyone through customer service and the website gives no information. They have no right withholding funds for this amount of time..

Read full review

On Premier website there is no email address to write a request or complaint, so the only way to contact them is by phone. The bottom line: this is a scam: they just cash in your VAT on your behalf and put it in their pockets. Avoid this company by all means or get a cash refund at the airport,...

Read full review
Product or Service Quality
1.2 (50 reviews)
1.1 (46 reviews)
Reviewer's quote

...And most likely will never use this service from them again. Ill pay for my services up from now on..

Read full review

I should get about $390 tax refund!!! I tried every way to contact Premier tax office I sent numerouse copies of my documents and explained to customer service about my case. I told them when, where and how I dropped my GlobalBlue and Premier tax refund documents. Now the office sent me email and...

Read full review

Republic Bank and Premier Tax Free Pros and Cons

Pros
  • Never had to deal with them before
  • Nice at first
  • Tax time their on point economic stimulus is off
  • To be treated honestly
  • Fact that they processed some of my claims
  • Do eventually respond to email
Cons
  • Perpetually wondering in what century i will get my check
  • Customer service
  • What seems to be shady business practices
  • No refund received
  • Horrible customer service
  • Not receiving my money

Republic Bank and Premier Tax Free Most Positive Reviews

Top rated reviews
5

I finally got a hold of them changed my address and they should be mailing my check tomorrow thank you jesus

Read full review
5

False information was put on my taxes by a tax prepayer that filled out my taxes please contact me at 6012038277

Read full review
4.8

Why is it taking so long for my refund to hit my account y'all already got y'all money and I won't mines now

Read full review
4

I been line up to claim my tax-free in Italy Milano airport on July 7, 2017 around 11am. When every body is abide by...

Read full review

Republic Bank and Premier Tax Free Most Critical Reviews

Lowest rated reviews
1

This is not a good bank unprofessional and not honest. This is coming from me as a taxpayer, ERO and a tax preparer....

Read full review
1

Bad experience with Premier Tax Free when traveling to Europe– you are far from the only one!

After having traveled an...

Read full review
1

They denied my advance tax loan for no reason very pissed for what I don't know

Read full review
1

They mailed my refunds in checks, in euros, mind you, it will cost me a lot of fees to cash the checks! And they did...

Read full review

Republic Bank and Premier Tax Free Latest Reviews

Recent published reviews
1.5

sold a vehicle and I paid off the loan with republic and they wont provide me with the Title Lien Statement so I can...

Read full review
1

It hung up on me. I need to speak to someone on my status

Read full review
No votes

The bank account on file is no longer in use, bank information needs to be updated. I cannot get ahold of anyone....

Read full review
1

I have encountered a problem with the refund process, notifying one of my tax refund voucher went missing.
I have purchas...

Read full review

Republic Bank and Premier Tax Free Products and Services

Most reviewed product and services
  • Republic Bank Tax Refund (51 reviews)
  • Republic Bank Customer Care (7 reviews)
  • Republic Bank Account (4 reviews)
  • Premier Tax Free Tax Refund (90 reviews)
  • Premier Tax Free Customer Care (4 reviews)
  • Premier Tax Free Tax Preparation (1 review)