PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Republic Bank and Premier Tax Free as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Republic Bank
Premier Tax Free

Republic Bank and Premier Tax Free Overview

Total reviews
79
122
Company responses
0
46
Issues resolved
0
5

Premier Tax Free was first mentioned on PissedConsumer on Jan 18, 2015 and since then this brand received 122 reviews. It is 43 reviews more than Republic Bank received since Jun 27, 2014.

Republic Bank and Premier Tax Free Consumer Ratings

Rank
147 out of 1025 in Banks category
21 out of 279 in Taxes category
Reliability
87 in category
23 in category
Website
126 in category
30 in category
Customer service
100 in category
27 in category

Republic Bank and Premier Tax Free Rating Details

Reliability
1.2 (36 reviews)
1.1 (50 reviews)
Reviewer's quote

problem I can't tmget the check to validate

PissedConsumer1587387

I called them one month after mailed in the customs stamped voucher at airport for status, was told that they haven't received the voucher, asked me to call back. Called back in another 4 weeks, was told they can't located the voucher and told me unless I can show them a copy with customs stamp...

Ann X
Website
1.3 (34 reviews)
1.3 (48 reviews)
Reviewer's quote

So why am I not receiving my direct deposit when I am supposed to? Or was this a scam? I tried to contact them on their website and they sent me to a site that asked for all of my personal information, which I did not trust, so I did not send it. I asked my bank about the tracking number/bank...

Kristen K

On Premier website there is no email address to write a request or complaint, so the only way to contact them is by phone. The bottom line: this is a scam: they just cash in your VAT on your behalf and put it in their pockets. Avoid this company by all means or get a cash refund at the airport,...

PissedConsumer1016267
Customer service
1.2 (34 reviews)
1.3 (66 reviews)
Reviewer's quote

Last year I filed just before the April 15 deadline. I filed with Jackson Hewett due to having a tax form from the sale of property and my normal preparer did not have real estate experience. I hid the JH paperwork from myself and recently found it. I did not know that in working with JH that my...

David K

Dear Premier Tax Free Customer Service I had purchase goods from Hermes shop 3 transactions at Paris on 26 September 2018 amont 16,300€, 2,840€ and last purchase on 14 October 2018 amont 1,719€. My name is Jaruwan PhatthRapanyadee from Thailand which using credit card Visa number {{redacted}}...

Jaruwan P

Republic Bank and Premier Tax Free Pros and Cons

Pros
  • Nice at first
  • Local friendly staff convenient locations
  • To be treated honestly
  • Fact that they processed some of my claims
  • Do eventually respond to email
Cons
  • What seems to be shady business practices
  • Excuse given for missing refund
  • Customer service
  • No refund received
  • Not receiving my money
  • Cheating

Republic Bank and Premier Tax Free Most Positive Reviews

Top rated reviews
4.8

Why is it taking so long for my refund to hit my account y'all already got y'all money and I won't mines now

5

False information was put on my taxes by a tax prepayer that filled out my taxes please contact me at 6012038277

Republic Bank and Premier Tax Free Most Critical Reviews

Lowest rated reviews
1

This is not a good bank unprofessional and not honest. This is coming from me as a taxpayer, ERO and a tax preparer....

1

They mailed my refunds in checks, in euros, mind you, it will cost me a lot of fees to cash the checks! And they did...

Republic Bank and Premier Tax Free Latest Reviews

Recent published reviews

Your bank is good in so many ways but unfortunately it has the worst automated system ever. I must have to punch in my...

Read all 79 reviews

We did shopping in France but we forgot to refund tax when we were in France.
We cameback to Turkey two days ago. How can...

Read all 122 reviews

Republic Bank and Premier Tax Free Products and Services

Most reviewed product and services
  • Republic Bank Tax Refund (36 reviews)
  • Republic Bank Customer Care (3 reviews)
  • Republic Bank Account (2 reviews)
  • Premier Tax Free Tax Refund (89 reviews)
  • Premier Tax Free Customer Care (3 reviews)
  • Premier Tax Free Tax Preparation (1 review)