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Stihl

2.0
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 181 TOTAL REVIEWS
Rank
51 out of 613
in Landscaping and Gardening category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    39
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    02:17
  • ISSUES RESOLVED
    7%
Top Products and Services
1.9
55 reviews
1.1
10 reviews
1.4
5 reviews

Poulan

1.8
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 6 TOTAL REVIEWS
Rank
129 out of 1656
in Equipment category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
No votes
2 reviews
1
2 reviews
2
1 reviews

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Anonymous
#1607433

I never used a Stihl or even owned one due to the pricing. I buy what I have the money for.

The entire issue with these saws is prompt customer service and technical services for people who don't know much about using chainsaws. A chainsaw is a very dangerous piece of equipment to operate and maintain. A steel chain razor sharp spinning at a high speed can do much damage or even kill someone. These saws need better quality control when leaving the factory.

They should be in PERFECT running condition and both the service and owners manuals should be available to the buyer.

Customer Service needs to wake up and provide the service people expect. Thank you

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