PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Poulan and Stihl as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Poulan
Stihl

Poulan and Stihl Overview

Total reviews 9 227
Company responses 0 0
Issues resolved 0 1

Poulan and Stihl Consumer Ratings

Rank
189 out of 937 in Equipment category
136 out of 937 in Equipment category
Diversity of Products or Services
165 in category
99 in category
Product or Service Quality
150 in category
118 in category
Value for money
108 in category
115 in category
Price Affordability
56 in category
158 in category

Poulan and Stihl Rating Details

Diversity of Products or Services
2 (5 reviews)
2.6 (63 reviews)
Reviewer's quote

...They do not stand behind their products and when you are able to speak with customer service they are not very helpful..

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...Weve spent money on years upkeep and it still doesnt start or run for long! Wont ever purchase another one for our property! Note- one of the power equipment shops here in Houston said one of the worse products out there..

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Product or Service Quality
1.2 (5 reviews)
1.5 (77 reviews)
Reviewer's quote

...I have been calling Poulan every day since the 16th and have over 2 hours on hold waiting to speak to customer service and have yet to speak to anyone. To sum it up I have a saw that does not run, a tree half done and out 200. 00..

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...I do not want to take it back to the dealer for repair due to the horror stories about their costs and quality of service locally. So I am trying to make a decision between attempting further self repair, or buy a different brand of chainsaw..

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Value for money
2 (4 reviews)
1.9 (67 reviews)
Reviewer's quote

It has been nothing but an endless money pit on repairs/replacements. First, the PLASTIC carb. was replaced after 2 years because being close to the heat source, it started to melt!! I have also had two $50 tune-ups by a mower repairman this summer alone, plus several $25 fix-its by my handyman,...

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...Returned it do dealer to get my money back or a replacement machine. Dealer stated no can do unless I contact Stihl first. So what is Stihl hiding from? If it is poor engineering then they should hide...

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Price Affordability
3.3 (4 reviews)
2.4 (72 reviews)
Reviewer's quote

Had 2 Poulan gas leaf blowers and each died after 30hrs. in five years use. MY other gas powered yard devices are maintained in same manner and last me 10-12 years and start on first pull in spring. I thought first failure was a fluke or a 'returned' item. Not so. Both were hard starting always...

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After I called customer service for stihl an spoke with a lady I explain all of this, an even told her what I was trying to get she quoted me a diffrent price an seem to have less information than the rural king employee did. She tend told me of anther dealing in my area I called the number come to...

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Poulan and Stihl Pros and Cons

Pros
  • Price
  • Power when it worked
  • Quality
  • Product when it worked
Cons
  • Get what you pay for
  • Endless repairs on a well-maintained machine used by me alone
  • Warranty
  • Unreliable
  • Servic quality willing to back their product

Poulan and Stihl Most Positive Reviews

Top rated reviews
No votes
5

I bought this saw from a rental place in bowling green ohio.So that there tells you it was already broke in. I have had...

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No votes
5

I have owned a still *** eater for four years about two months ago I was on my to cut a yard I had the *** eater on the...

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Poulan and Stihl Most Critical Reviews

Lowest rated reviews
1

I think I pd. around $300 for this self-propelled, battery, mulching
mower from Poulan in 2017. It has been nothing but a...

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1

I bought a Stihl trimmer. It started just fine, but I got no more than 3 feet when the line brought off inside the...

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1.6

Purchase a PR4218 0n 06/16/2020 and it lasted about 5 minutes and now will not start. Not able to return it from the...

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1

Bought a Stihl 211 Chainsaw. After little use, the spark plug blew out of the engine. It was just our of warranty after...

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Poulan and Stihl Latest Reviews

Recent published reviews
No votes

I purchase a PoulanPro Riding mower from Home Depot in Sylacauga, AL. on 9/8/2018. Just had the mower serviced because i...

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No votes

From the day I purchased this piece of crap had to pull your guts out to get it started
Had it worked on so many times An...

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2.1

I dropped my saw at ProTool in Goshen,NY on February 17. They in turn sent said saw to a repair shop they use(...

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No votes

I ordered a Stihl replacement chain thru Amazon in 2018. I finally got to the last chain of the set of three and found...

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Poulan and Stihl Products and Services

Most reviewed product and services
  • Poulan Chainsaw (2 reviews)
  • Poulan Bvm200fe Leaf Blower (1 review)
  • Poulan Pro Pp5020Av Chainsaw (1 review)
  • Stihl Chainsaw (60 reviews)
  • Stihl String Trimmer (11 reviews)
  • Stihl Warranty (7 reviews)