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West Elm
Pottery Barn

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

West Elm

West Elm

Has verified representatives
1.9
  • 14 ISSUES RESOLVED
  • 57 COMPANY RESPONSES
  • 639 TOTAL REVIEWS
Rank
239 out of 2100
in Furniture and Decor category
Rating Details
Customer service
Reliability
Staff
Exchange, Refund and Cancellation Policy
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
2.1
89 reviews
1.8
67 reviews
2
60 reviews
Pottery Barn

Pottery Barn

Has verified representatives
1.8
  • 11 ISSUES RESOLVED
  • 49 COMPANY RESPONSES
  • 652 TOTAL REVIEWS
Rank
259 out of 2100
in Furniture and Decor category
Rating Details
Customer service
Reliability
Staff
Exchange, Refund and Cancellation Policy
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    6
  • SUCCESSFUL
    17%
  • AVG CALL DURATION
    09:41
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
67 reviews
2.1
58 reviews
2
52 reviews

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