Start a new comparison
Delete

Pottery Barn

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 38 COMPANY RESPONSES
  • 527 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Reliability
  • Product 9
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 4
  • Our sales person 3

Customers don't like

  • Poor customer service46
  • Unresponsive customer service6
  • Bad quality6
  • Incompetent people5
  • Lack of communication4
Delete

Thomasville Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 153 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Reliability
  • Satisfied with repair service 1
  • Accepted a return and i got a full refund 1

Customers don't like

  • Lying representative that do not honor agreement2
  • Quality of furniture for the price charged1
  • No response1
  • Customer service1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel