Pottery Barn Kids vs Rooms To Go

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Pottery Barn Kids

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 96 TOTAL REVIEWS
  • $20K CLAIMED LOSSES
  • $835 AVERAGE LOSS
1.5
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Staff
Website
  • Products 1

Customers don't like

  • Very poor customer service4
  • Customer service3
  • Refusal to give price adjustment2
  • Suggested solutions2
  • Response2

Products by Pottery Barn Kids

No items

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Rooms To Go

Furniture and Decor
  • 7 ISSUES RESOLVED
  • 1661 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Staff
Website
  • Sales representative 15
  • Attentive sales person 8
  • Good price 8
  • Showroom 8
  • Selection 7

Customers don't like

  • Poor quality product41
  • Unprofessional customer service31
  • Business ethics30
  • Defective product22
  • Customer service15

Products by Rooms To Go

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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