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Pottery Barn Kids

Furniture and Decor
Has verified representatives
  • 0 ISSUES RESOLVED
  • 9 COMPANY RESPONSES
  • 110 TOTAL REVIEWS
  • $22.9K CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.6
Customer service
Reliability
Staff
Exchange, Refund and Cancellation Policy
Website
  • Good product 1
  • Nightmare 1
  • Products 1

Customers don't like

  • Customer service5
  • Very poor customer service4
  • Baby registry2
  • Online shopping experience2
  • Lack of real solution2
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Rooms To Go

Furniture and Decor
  • 9 ISSUES RESOLVED
  • 1830 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Reliability
Staff
Exchange, Refund and Cancellation Policy
Website
  • Sales representative 15
  • Attentive sales person 8
  • Good price 8
  • Showroom 8
  • Selection 7

Customers don't like

  • Business ethics17
  • Poor quality product15
  • Unprofessional customer service13
  • Horrible customer service11
  • Defective product10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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