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Pottery Barn Kids

Furniture and Decor
Has verified representatives
  • 2 ISSUES RESOLVED
  • 17 COMPANY RESPONSES
  • 146 TOTAL REVIEWS
  • $28.8K CLAIMED LOSSES
  • $779 AVERAGE LOSS
1.6
Customer service
Reliability
Staff
Exchange, Refund and Cancellation Policy
Website
  • Products 1
  • Nightmare 1
  • Items available for purchase 1
  • Good product 1
  • Delivery people were nice 1

Customers don't like

  • Customer service7
  • Very poor customer service5
  • Lack of real solution5
  • Lack of communication and information3
  • Very arrogant customer service2
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Rooms To Go

Furniture and Decor
  • 10 ISSUES RESOLVED
  • 1966 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Reliability
Staff
Exchange, Refund and Cancellation Policy
Website
  • Sales representative 15
  • Showroom 10
  • Good price 8
  • Friendly sales person 8
  • Attentive sales person 8

Customers don't like

  • Horrible customer service40
  • Business ethics17
  • Poor quality product15
  • Unprofessional customer service14
  • Defective product10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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