PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Postmates and Ubereats as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Postmates
Ubereats

Postmates and Ubereats Overview

Total reviews
2173
5971
Company responses
0
0
Issues resolved
9
13

Postmates and Ubereats Consumer Ratings

Rank
54 out of 259 in Food Delivery category
63 out of 259 in Food Delivery category
Customer service
40 in category
43 in category
Reliability
36 in category
41 in category
Product or Service Quality
43 in category
45 in category
Website
74 in category
70 in category

Postmates and Ubereats Rating Details

Customer service
1.4 (642 reviews)
1.4 (1771 reviews)
Reviewer's quote

...this is horrible customer service..

Read full review

...The customer service line says that they are unable to offer phone support at this time and I am unable to cancel my order without being charged..

Read full review
Reliability
1.5 (595 reviews)
1.4 (1674 reviews)
Reviewer's quote

My order got cancelled because no one picked it up and I want my money back now!!! This is ridiculous

Read full review

I canceled two orders no refund and the one I didnt cancel I was missing food

Read full review
Product or Service Quality
1.6 (577 reviews)
1.6 (1646 reviews)
Reviewer's quote

Very bad service. I ordered and never got my order delivered. I called and texted the driver and never responded back...

Read full review

This is the worst delivery service on the planet. They deliver food 1 to 2 hours late and still expect payment. I will not use them in the future..

Read full review
Website
1.6 (577 reviews)
1.6 (1634 reviews)
Reviewer's quote

I am sick to death of these companies who hide behind their Websites without any direct customer service contact. Call their 800, all you get is a stupid recording driving you to their lame Website's FAQs. Arrrggh! To *** with 'em. I'll call the restaurants directly and make...

Read full review

Customer support is closed and the website is not helping me..

Read full review

Postmates and Ubereats Pros and Cons

Pros
  • Still trying to figure it out
  • Unable to contact customer service
  • Service
  • Non
  • Get my money back
  • Good selection of resturants
Cons
  • Unable to contact customer service
  • Terribel customer service and they stole money
  • Almost every time i ordered ive had problems with the order
  • Customer service
  • Difficult to reach customer service
  • No help or assistance

Postmates and Ubereats Most Positive Reviews

Top rated reviews
5

I activated card but it keeps saying active card

Read full review
5

The women I spoke to was very friendly and help me as much as she could and was able to refund my cash and promo code....

Read full review
5

I got order while I’m on the way to drop off the order I have an accident that’s the reason why am calling tempt fate...

Read full review
5

I had a $39 and some change charge show up and taken off my debit card from ubereats and I wanted to know where it came...

Read full review

Postmates and Ubereats Most Critical Reviews

Lowest rated reviews
1

I have worked harder for several weeks and I don't know why they have deactivated me. I have 4,4 rate but I worked very...

Read full review
1

I NEED TO SPEAK TO SOMEONE ON THE PHONE REGARDING A POSSIBLE THEFT FROM AN UBER EATS DRIVER. LONG STORY. THEY SAID THEY...

Read full review
1

Stoping a unwanted transaction .. needs to be stop in pending status

Read full review
1

HORRIBLE!!!! Ordering with Uber eats charged my card and then the Oder timed out

Read full review

Postmates and Ubereats Latest Reviews

Recent published reviews
1

Ordered food 1 hour later nothing delivered, if you can't get good people, possibly you shouldn't be in business

Read full review
1

I just ordered from wawa on Uber eats and they forgot my to peach banana smoothies I would like a refund or my...

Read full review
1

My order got cancelled because no one picked it up and I want my money back now!!! This is ridiculous

Read full review
1

I canceled two orders no refund and the one I didnt cancel I was missing food

Read full review

Postmates and Ubereats Products and Services

Most reviewed product and services
  • Postmates Delivery Service (380 reviews)
  • Postmates Customer Care (130 reviews)
  • Postmates Vehicle Driver (102 reviews)
  • Ubereats Delivery Service (660 reviews)
  • Ubereats Customer Care (553 reviews)
  • Ubereats Account (179 reviews)