Start a new comparison
Delete

Tradesy

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 641 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $894 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Designer items for sale 16
  • Ease of selling 12
  • Design of the site 7
  • Website design 5
  • Website and mobile site 4

Customers don't like

  • Customer service18
  • Lack of customer service10
  • Policies and procedures9
  • Poor communication8
  • How sellers treated8
Delete

Poshmark

Auctions and Internet Stores
  • 9 ISSUES RESOLVED
  • 590 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Diversity of products 6
  • How easy it was to shop 5
  • How easy it was to sell 5
  • Deals on poshmark 5
  • Concept 5

Customers don't like

  • Customer service12
  • Scamming5
  • Unable to contact customer service4
  • Resolve4
  • Unresponsive admin3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel
Anonymous
Moreno Valley, California, United States #1340636

Poshark is a much better site to work with.Returns are fair and they will give your money back.

Trades mostly has site credits.That's not good.

Mariner1
Cape Coral, Florida, United States #1338937

Had four returns after selling 130 item all in good condition.Tradesy kept one and gave the buyer a site credit.

More than 7% returns on eBay they charge fees even when an item is returned. One $700 fur ruined eBay as alway side with the buyer.

Since I started restocking fee or no return policy dealing with eBay is much easier.If you get a bad buyer that damages your good sue the buyer it is not the site's problem.

Angryconsumer2017
#1310249

Both are hideous!But Tradesy is by far the worst in customer service.

I sold an authentic Louis Vuitton bag worth hundreds of dollars. It was in pristine condition, but the buyer put in a return request and destroyed my bag. This is the only "out" on Tradesy or the buyer only receives site credit. If you can prove damage or the item isn't as listed, then the buyer receives a full refund.

Well this opens the door for a lot of people having "buyers remorse" then they destroy your item, just so they can return it. I complained to the site to a representative named Hannah and sent her before and after photos, clearly showing no damage before shipping it out, and they still reimbursed the buyer and sent me back a destroyed bag, now worth nothing! When I stated I would close my account if not resolved, she offered to shut it down immediately and was very rude. I'm out $500 and was threatened by a representative when they were obviously in the wrong.

This has also happened to my mother with a new Vera Bradley bag, the buyer decided she didn't want it, and ripped the handle off. Tradsey refunded the woman, and sent a damaged bag back to my mother. So do not sell or buy anything on this site, as you will be enabling bad behavior and fraudulent activity by a corrupt and scrupulous company. POSHMARK has horrible customer service also, and will always side with the buyer regardless of the return reason, so pick your poison.

Just know that you will be...

It's just not worth it.Check out Linda's Stuff they are excellent with customer service and sell their own items so you can return without any issue and you sell your items directly to her, with instant pay out.

Show more