PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ThredUP and Poshmark as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ThredUP
Poshmark

ThredUP and Poshmark Overview

Total reviews 793 1624
Company responses 5 0
Issues resolved 9 25

ThredUP and Poshmark Consumer Ratings

Rank
402 out of 2103 in Footwear and Clothing category
93 out of 318 in Auctions and Marketplaces category
Customer service
344 in category
90 in category
Website
385 in category
80 in category
Product or Service Quality
315 in category
69 in category
Advertised vs Delivered
288 in category
54 in category

ThredUP and Poshmark Rating Details

Customer service
1.4 (291 reviews)
1.3 (798 reviews)
Reviewer's quote

...Customer service is pretty much non-existent and shipping is slow as molasses..

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I am complaining that you cant even get in touch with customer service because of the email address being full. Seems like someone should be checking on the email address to assist customers with their problems. My package and money is all tied up...

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Website
2.3 (264 reviews)
2 (678 reviews)
Reviewer's quote

During COVID I expected clean items cloths still smell like sweat and cheap perfume and the purses in horrible conditions definitely will not buy or suggest you to anyone please delete me on your website. I consider this as donation..

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...The item on poshmarks website shows as "pending shipment scan" but USPS. com states item was delivered. I have messaged these people over and over without result, sent copies of the tracking info and usps tracking info without result...

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Product or Service Quality
1.9 (247 reviews)
1.8 (659 reviews)
Reviewer's quote

2) The quality is described as: "This item is in excellent condition. You might mistake it for brand new!" Not true -- the fabric of this product looks very used and worn, and smells of perfume, which I'm allergic to. Also, there were lots of tiny little bits of white "stuff" embedded in the jacket...

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...can you consider a reply you guys are my source on how I shop my money has already paid but it's no good for to release the money when I haven't gotten the product from the...

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Advertised vs Delivered
1.8 (245 reviews)
1.7 (610 reviews)
Reviewer's quote

...Status says delivered but I did not get them..

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I used the shipping label that THEY sent me however in the post its saying the package is not delivered and address not valid. This is not my fault. Then I see the same seller is reselling the same pair of boots! I still have not received my money back despite contacting Poshmark regarding this...

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ThredUP and Poshmark Pros and Cons

Pros
  • Affordable clothing and shoes
  • Recycling of clothing
  • Good selection good prices
  • Users are generally nice and honest
  • Good way of getting favorite brands at discounted prices
  • Deals on poshmark
Cons
  • Poor customer service
  • Not able to reach costumer service
  • Feeling like i was scammed
  • Customer service
  • No customer service
  • Scamming

ThredUP and Poshmark Most Positive Reviews

Top rated reviews
5

A pop up came up stating the that if I downloaded the app I would get free shipping so I decided to make a purchase...

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5

If you're thinking about getting the app, use this code BMSYH & you'll get a $5 credit free.

Now on to my review....

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5

I returned two dresses and did not receive credit on my accojnt

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5

Lol despite the awful reviews I've seen on here, I must say Poshmark is super great! I've made over $200, with all of...

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ThredUP and Poshmark Most Critical Reviews

Lowest rated reviews
1

ThredUP.com is an online consignment store based in SF CA but with a Cambridge MA phone no. On their website for the pas...

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1

I bought a item a clothing item online on Poshmark site. The photo of the item was deceitful. color didn't match the ori...

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1

Wow was I taken. I placed an order for 25 items (the maximum) from Thredup. It was my first order and I was amazed at...

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1

You get a feel about sites right away so go with your gut on this one. I knew there was a lot of younger people...

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ThredUP and Poshmark Latest Reviews

Recent published reviews
No votes

My hotel rejected the package over two weeks ago and no one from ThredUp can help me with this issue.

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No votes

LAST 2 CUSTOMERS IVE LEFT MESSAGES , NOW THEY HAVE CANCELED SALE 7 DAYS LATER AFTER RECEIVING PRODUCTS,,,WHY WONT MY...

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No votes

My order on 9/4/20 I received some of my items White thigh boots, white teddy bear coat has not been shipped yet .

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1.2

You did not review my complaint and send an email that I did not respond your request of follow the case, wrong because...

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ThredUP and Poshmark Products and Services

Most reviewed product and services
  • Thredup Customer Care (147 reviews)
  • Thredup Shipping Service (89 reviews)
  • Thredup Trade-in (44 reviews)
  • Poshmark Customer Care (249 reviews)
  • Poshmark Marketplace (162 reviews)
  • Poshmark Shipping Service (127 reviews)