PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Realreal and Poshmark as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Realreal
Poshmark

The Realreal and Poshmark Overview

Total reviews
92
1207
Company responses
0
0
Issues resolved
1
22

Poshmark was first mentioned on PissedConsumer on Feb 4, 2014 and since then this brand received 1207 reviews. It is 1115 reviews more than The Realreal received since Nov 20, 2015. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Poshmark customer support team than with The Realreal customer service.

The Realreal and Poshmark Consumer Ratings

Rank
42 out of 533 in Job Search and Employment category
412 out of 2301 in Footwear and Clothing category
Customer service
50 in category
358 in category
Advertised vs Delivered
30 in category
259 in category
Website
31 in category
408 in category

The Realreal and Poshmark Rating Details

Customer service
1.3 (53 reviews)
1.3 (653 reviews)
Reviewer's quote

...I have written and called TRR customer service several times and have received a lot of different excuses, a refund of the shipping costs, and today, a $100. 00 credit toward my next purchase. The latter while seemingly nice, is not what I am interested in...

Gina C

...it is impossible to contact customer service. Every time you try to contact them, write the situation and hit a submit, page turns blank and nothing happens..

vita v
Advertised vs Delivered
1.6 (48 reviews)
1.7 (500 reviews)
Reviewer's quote

...I called again today and again today their ELITE delivery team has started sending me notices that my rugs and lamp will be delivered. Wow! Really? I deleted their app and won't do business with them ever again..

STACY S

...I requested for the product to be delivered or my money refunded but you have chosen to ignore my attempts to resolve this injustice and turn this into a legal battle. I would like my $258. 68 place back into my account immediately...

Samy
Website
2.4 (46 reviews)
2 (550 reviews)
Reviewer's quote

I think, overall, the only suggestions that I would make for the website is that every listing needs to have more in-depth descriptions and better closeups of the item - from all angles. They also need a better and more efficient way to answer questions. Despite that, I would definitely shop from...

Conley

Im gonna report to everyone to leave your website alone all yall do is scam people all day on here and people need to know if my item cost $100 I should not be receiving no check for $1500 or anything over what I ask for I will make sure nobody ever use your site again..

Jacana E

The Realreal and Poshmark Pros and Cons

Pros
  • Shopping on their website
  • Website
  • Easy to use website
  • How easy it was to sell
  • Diversity of products
  • Deals on poshmark
Cons
  • Customer service
  • Them misrepresenting or losing my item
  • Return of products for sale via their consignment team
  • Customer service
  • No customer service
  • Unable to contact customer service

The Realreal and Poshmark Most Positive Reviews

Top rated reviews
5

I purchased a used Prada handbag from this consignment company, and the picture looked good. Their shipping is slow, com...

5

If you're thinking about getting the app, use this code BMSYH & you'll get a $5 credit free.

Now on to my review....

The Realreal and Poshmark Most Critical Reviews

Lowest rated reviews
1

This review isn't for The RealReal's physical location nor for their office. This review is going to be based on their o...

1

I bought a item a clothing item online on Poshmark site. The photo of the item was deceitful. color didn't match the ori...

The Realreal and Poshmark Latest Reviews

Recent published reviews
1.8

I purchased an expensive watch on TRR a week ago, and was eager to track its shipment. Every day I have been checking...

Read all 92 reviews
1

most items are not as describe. this shoe was listed as in excellent condition, but it is in a really bad condition. it...

Read all 1207 reviews

The Realreal and Poshmark Products and Services

Most reviewed product and services
  • The Realreal Customer Care (21 reviews)
  • The Realreal Marketplace (9 reviews)
  • The Realreal Shipping Service (7 reviews)
  • Poshmark Customer Care (222 reviews)
  • Poshmark Marketplace (158 reviews)
  • Poshmark Shipping Service (107 reviews)