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  • 5 ISSUES RESOLVED
  • 869 TOTAL REVIEWS
  • $74.1K CLAIMED LOSSES
  • $511 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Photographer 10
  • How quickly i receive my photos 8
  • Speed of photo printing 7
  • Received photos quickly 4
  • Variety of poses 4

Customers don't like

  • Customer service37
  • Misleading sales tactics26
  • Pressure to buy14
  • Quality14
  • Long wait7
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Shutterfly

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 195 TOTAL REVIEWS
  • $33.4K CLAIMED LOSSES
  • $492 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Ease of use 3
  • Convenience of photo organization 3
  • Old shutterfly website 2
  • Rearranging of photos on share site easier 2
  • Promos and diverse selection 2

Customers don't like

  • Customer service22
  • Shipping policy7
  • Delivery status6
  • Liers that promised results but gave us nothing5
  • Website3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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