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  • 5 ISSUES RESOLVED
  • 905 TOTAL REVIEWS
  • $74.6K CLAIMED LOSSES
  • $501 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Photographer 10
  • How quickly i receive my photos 8
  • Speed of photo printing 7
  • Variety of poses 4
  • Received photos quickly 4

Customers don't like

  • Misleading sales tactics15
  • Customer service14
  • Quality7
  • Pressure to buy7
  • Long wait4
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Shutterfly

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 227 TOTAL REVIEWS
  • $34.4K CLAIMED LOSSES
  • $465 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Ease of use 3
  • Convenience of photo organization 3
  • User friendly website 2
  • Rearranging of photos on share site easier 2
  • Promos and diverse selection 2

Customers don't like

  • Customer service9
  • Unresponsive customer service3
  • Shipping policy3
  • Blaming others3
  • Poor quality product2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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