PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Prestige Portraits and Portrait Innovations as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Prestige Portraits
Portrait Innovations

Prestige Portraits and Portrait Innovations Overview

Total reviews
156
1313
Company responses
0
0
Issues resolved
2
5

Portrait Innovations was first mentioned on PissedConsumer on Aug 8, 2008 and since then this brand received 1313 reviews. It is 1157 reviews more than Prestige Portraits received since Sep 25, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Prestige Portraits customer support team than with Portrait Innovations customer service.

Prestige Portraits and Portrait Innovations Consumer Ratings

Rank
44 out of 581 in Photography category
30 out of 581 in Photography category
Price Affordability
44 in category
32 in category
Value for money
33 in category
20 in category
Product or Service Quality
29 in category
24 in category

According to consumer ratings and reviews, Portrait Innovations ranks 14 points higher in the Photography category than Prestige Portraits. People gave Prestige Portraits 1.2 stars for Price Affordability criterion in Photography category and it is 34 points higher than the worst rated brand in this category. At the same time, Portrait Innovations was rated 2.1 stars for Price Affordability criterion in this category and it is 46 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Portrait Innovations has a higher rating than Prestige Portraits. Regarding Product or Service Quality criterion, consumers gave Prestige Portraits 1.7 stars and it is 63% greater than other in category. Portrait Innovations however was rated 2 stars and it is 69% greater than other in category.

Prestige Portraits and Portrait Innovations Rating Details

Price Affordability
1.2 (82 reviews)
2.1 (623 reviews)
Reviewer's quote

...But more insane is that your prices are ridiculous. No packages available at a reasonable price. It’s like paying for wedding pics...

PissedConsumer1719136

...I thought it was odd there was not a single price sheet anywhere on their website nor was there to be found anywhere online. I had read they were pricy but pricy to me and pricy to another is a different meaning. With my skepticism I still went and did this shoot...

Annoyed c
Value for money
1.2 (76 reviews)
1.9 (419 reviews)
Reviewer's quote

As tradition holds, I reviewed my senior's portraits. $399 for just the Portrait CD and the least expensive pkg to include it is $379. Prestige calls including the CD "a bonus". I wonder what they charge for a preschool or kindergarten CD and that once-in-a-lifetime moment? I am breaking from...

PissedConsumer1402935

I want to let you know that your company lost out on a large value. I was going to purchase a portrait set for my husband and myself, my daughter and her family as well as my son and his family to have for Christmas cards to distribute to their extended families. At this time, I have rescheduled...

Darlene S
Product or Service Quality
1.7 (74 reviews)
2 (646 reviews)
Reviewer's quote

The photos were not professional photos...they showed all proffs but only allowed 3 to choose from none of which we preferred. What a sad experience prestige offers seniors.

Sheila P

...Service was horrible n the place was dirty n stinking..

PissedConsumer1717985

Prestige Portraits and Portrait Innovations Pros and Cons

Pros
  • Photographers at studio
  • Great until i got the price list
  • She was willing to try poses
  • Photographer
  • How quickly i receive my photos
  • Variety of poses
Cons
  • Being overcharged
  • Price gouging for senior year
  • Very high prices and poor quality
  • Customer service
  • Misleading sales tactics
  • Pressure to buy

Prestige Portraits and Portrait Innovations Most Positive Reviews

Top rated reviews
3.8

I had issues with there 800 customer service. Don't deal with them on line because it's a joke, go to and deal with...

5

I think its wrong they stopped the virtual website unless u pay I have family who use to buy extras from website when I...

Prestige Portraits and Portrait Innovations Most Critical Reviews

Lowest rated reviews
1

Portraits were too expensive to cater for high school students. They seem to have the monopoly when it comes to school...

1

I was a former employee of Portrait Innovations in Harrisburg Pa and let me tell you as far as jobs go it was like...

Prestige Portraits and Portrait Innovations Latest Reviews

Recent published reviews
1.2

The photos are okay but definitely not worth $60 plus shipping for one 8X10 senior picture!
Ridiculous pricing...they sho...

Read all 156 reviews

The lady Destin took my glam baby picture on 12/7/2019 at 12:20 pm she was horrible she sat on her big *** and just took...

Read all 1313 reviews

Prestige Portraits and Portrait Innovations Products and Services

Most reviewed product and services
  • Prestige Portraits School Photo (32 reviews)
  • Prestige Portraits Photo (21 reviews)
  • Prestige Portraits Photo Service (14 reviews)
  • Portrait Innovations Photo Service (209 reviews)
  • Portrait Innovations Customer Care (187 reviews)
  • Portrait Innovations Photographer (139 reviews)