PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Popmoney and Venmo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Popmoney
Venmo

Popmoney and Venmo Overview

Total reviews
182
142
Company responses
0
0
Issues resolved
0
0

Popmoney and Venmo Consumer Ratings

Rank
56 out of 211 in Cash Services category
30 out of 211 in Cash Services category
Customer service
45 in category
21 in category
Product or Service Quality
45 in category
23 in category
Website
47 in category
22 in category
Reliability
43 in category
30 in category

Popmoney and Venmo Rating Details

Customer service
1.1 (94 reviews)
1.6 (45 reviews)
Reviewer's quote

Every time I call to the customer service they tell me one or the other story, the say sorry for the inconvenience but we have scheduled your check now. Then after 15 days I call back they say your check was never sent out or was never requested by our representative sorry for the inconvenience...

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...I went to customer service and in order to fix this I was sent to another website where I have to join and pay for assistance. This is the absolute worst service ever and I may never get my $235 back that is sitting there. No one is interested in helping...

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Product or Service Quality
1.1 (92 reviews)
1.6 (39 reviews)
Reviewer's quote

...I have filed a complaint with the bank that offers this service as well..

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Old god damn email and no customer service..

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Website
1.2 (86 reviews)
1.9 (44 reviews)
Reviewer's quote

...Their website and mobile app is always down. How this company has not been closed by the government is beyond me. Thousands of people reporting their scam..

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...Website is B. S. !..

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Reliability
1.1 (83 reviews)
1.5 (40 reviews)
Reviewer's quote

This site looks super sketchy. It switches websites from a nice one to a cheap looking one that looks fake. You sign up, put in your bank, put a valid name, address, phone number etc and THEN they say they are putting a HOLD on your account in red letters until you call them personally.What a joke....

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Number didn't workdont waist your time

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Popmoney and Venmo Pros and Cons

Pros
  • Sending money quick
  • Concept
  • Convenience
  • Simple
  • No customer service
  • No pro about it
Cons
  • Failure to deliver
  • Pop money is worst site ever do not use
  • Payment was arbitrarily placed on hold
  • Have zero customer service
  • Refuse to give a solution
  • Horrible customer experience

Popmoney and Venmo Most Positive Reviews

Top rated reviews
5

4/4/16. Ashley, at Popmoney, took time to look up a confusion for me and was very clear. There was only one step...

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5

The person was very helpful

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5

I received text notice on 9/29 that incoming $ was available for deposit to my account at PNC Bank. When I phoned PNC...

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5

I no longer have the phone number connected to my account.Phone number 832994 8349/husslablackcar@gmail.com is my email...

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Popmoney and Venmo Most Critical Reviews

Lowest rated reviews
1

Popmoney is ***! You can send money faster through snail mail then you can with POPMONEY! DON'T WASTE YOUR TIME WITH...

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1

Sucks
{{Redacted}}

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1

3 times i valled your customer service to fix an issue and was told a request was put in to resolve it. 72 hours have...

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1

Last week I signed up for an account with VENMO to electronically transfer funds to a person I was buying a boat from....

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Popmoney and Venmo Latest Reviews

Recent published reviews
1.2

This site looks super sketchy. It switches websites from a nice one to a cheap looking one that looks fake. You sign up,...

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No votes

Can not log in with phone number

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1

This company is absurd.
Someone sent me money using popmoney. Horribly glitchy mobile application.
Spent over an hour on h...

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No votes

My Venmo was hacked and it was hacked on my credit card. My credit card company caught it and shut it down. You froze...

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Popmoney and Venmo Products and Services

Most reviewed product and services
  • Popmoney Money Transfer (110 reviews)
  • Popmoney Account (23 reviews)
  • Popmoney Customer Care (11 reviews)
  • Venmo Money Transfer (14 reviews)
  • Venmo Customer Care (8 reviews)
  • Venmo Account (6 reviews)