PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Popjulia and Zulily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Popjulia and Zulily Overview

Total reviews
Company responses
Issues resolved

Zulily was first mentioned on PissedConsumer on Dec 17, 2011 and since then this brand received 978 reviews. It is 793 reviews more than Popjulia received since Nov 1, 2017. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Popjulia customer support team than with Zulily customer service.

Popjulia and Zulily Consumer Ratings

667 out of 2469 in Footwear and Clothing category
292 out of 2469 in Footwear and Clothing category
Delivery Service
412 in category
321 in category
Customer service
396 in category
193 in category
Product or Service Quality
437 in category
258 in category

According to consumer ratings and reviews, Zulily ranks 375 points higher in the Footwear and Clothing category than Popjulia. People gave Popjulia 1.2 stars for Delivery Service criterion in Footwear and Clothing category and it is 229 points higher than the worst rated brand in this category. At the same time, Zulily was rated 1.6 stars for Delivery Service criterion in this category and it is 320 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Zulily has a higher rating than Popjulia. Regarding Product or Service Quality criterion, consumers gave Popjulia 1.2 stars and it is 68% worse than other in category. Zulily however was rated 1.9 stars and it is 60% greater than other in category.

Popjulia and Zulily Rating Details

Delivery Service
1.2 (93 reviews)
1.6 (331 reviews)
Reviewer's quote

This is my first time ordering and not happy with the delivery time. Sent email expressing my concerns and no response. No live person to speak with...

Carole E

...I am unhappy at the slow shipping procedure when it easily could have been delivered to my home instead of delaying delivery being taken to the local USPS..

Maureen L
Customer service
1.2 (94 reviews)
1.8 (361 reviews)
Reviewer's quote

...Email, customer service, customer support, help desk,no success. I wonder if it exist..

Marie J

I reached out to customer service and was told normal (even if they messed up) customer pays shipping but they would credit my account this time, also they refuse refunds to original payment so you get a store credit. So you are forces to buy something else from them and hope it is right, but dont...

Product or Service Quality
1.2 (90 reviews)
1.9 (349 reviews)
Reviewer's quote

I purchased the nifty short green boot. I put them on and had to cut off the right boot. The fuzzy lining broke loose from the sole and as I tried to pull my foot out the lining partially bunched up around the opening while still being attached to the front of the boot. I have never seen anything...


Return policy is a BIG RIP off. Must use a label emailed to you and the cost of $8.95 id deducted from your purchase price. Then u get store credit for any remaining monies. Sizing is way way off.


Popjulia and Zulily Pros and Cons

  • Products and styles
  • No positives for this company
  • Ease of ordering and delivery time
  • Variety of products
  • Website
  • How their website looked
  • Low quality of the dresses
  • Service
  • Terrible experience
  • Long shipping time
  • Customer service
  • Exchange policy

Popjulia and Zulily Most Positive Reviews

Top rated reviews

After seeing all bad reviews I was afraid of getting ripped off but I bought a pair of sandles came before said...


I have been shopping on Zulily for the past 2 years and love it! The people leaving the bad reviews are incorrectly...

Popjulia and Zulily Most Critical Reviews

Lowest rated reviews

Do NOT buy from Popjulia. Their China name for returns is Runfa Xu. Their product images are great. What they ship you...


Look at the picture, that is the quality you get when you buy from Zulily. It looks like it has been sewn by a third wor...

Popjulia and Zulily Latest Reviews

Recent published reviews

I have not received my boots yet.... Can you tell me where they are??? Its been taking out of my account... please let...

Read all 185 reviews

I did buy many items from zulily in the course of a year, until I needed to return 2 items that did not fit me......they...

Read all 978 reviews

Popjulia and Zulily Products and Services

Most reviewed product and services
  • Popjulia Shipping Service (52 reviews)
  • Popjulia Customer Care (12 reviews)
  • Zulily Shipping Service (123 reviews)
  • Zulily Clothing (108 reviews)
  • Zulily Dress (52 reviews)