PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wendys and Popeyes Louisiana Kitchen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wendys
Popeyes Louisiana Kitchen

Wendys and Popeyes Louisiana Kitchen Overview

Total reviews
958
4060
Company responses
0
0
Issues resolved
0
15

Popeyes Louisiana Kitchen was first mentioned on PissedConsumer on Feb 13, 2008 and since then this brand received 4060 reviews. It is 3102 reviews more than Wendys received since Sep 13, 2007.

Wendys and Popeyes Louisiana Kitchen Consumer Ratings

Rank
53 out of 1073 in Fast Food category
66 out of 1073 in Fast Food category
Customer service
35 in category
47 in category
Staff
47 in category
54 in category
Price Affordability
64 in category
61 in category

According to consumer ratings and reviews, Wendys ranks 13 points higher in the Fast Food category than Popeyes Louisiana Kitchen. People gave Wendys 1.8 stars for Customer service criterion in Fast Food category and it is 94 points higher than the worst rated brand in this category. At the same time, Popeyes Louisiana Kitchen was rated 1.6 stars for Customer service criterion in this category and it is 82 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Wendys has a higher rating than Popeyes Louisiana Kitchen. Regarding Price Affordability criterion, consumers gave Wendys 2.6 stars and it is 50% greater than other in category. Popeyes Louisiana Kitchen however was rated 2.6 stars and it is 53% greater than other in category.

Wendys and Popeyes Louisiana Kitchen Rating Details

Customer service
1.8 (297 reviews)
1.6 (1948 reviews)
Reviewer's quote

...We won't be back to this location if this is "their customer service"..

PissedConsumer1723514

OMG!! Just the worst customer service ever. You need to train your employees not only on how to deal with customers but also how to use the headphones for the drive thru! We can hear their entire inappropriate conversations while they should be frying some chicken!..

Nithya
Staff
1.7 (283 reviews)
1.6 (1892 reviews)
Reviewer's quote

...I will never go there again, the staff is terrible...

Anton

While waiting in line two of the managers came outside to get a male and female employee from messing around out behind a dumpster (maybe having all your staff working might help speed things alone and improve your customers experience). I later found out that the male was not just an employee he...

Surabhi
Price Affordability
2.6 (274 reviews)
2.6 (1756 reviews)
Reviewer's quote

I've gone to all sorts of fastfood places on multiple occasions and have had little to no complaints about price, food or service but today it was all negative. The cashier looked dead, no please or thank you just a blank facial expression. I ordered two burgers, the baconator and the triple...

Valentin K

Not only are they making a fake chicken sandwich shortage but they almost doubled their price if you just want the 8 piece chicken from about $8. 99 to about $16. 00! Plus if you want just all dark meat chicken they now say it is a special order and you have to wait 15 minutes! They don't want to...

Arthur S

Wendys and Popeyes Louisiana Kitchen Pros and Cons

Pros
  • Person that served me
  • Food was hot
  • Food taisted ok
  • Food
  • Taste
  • Chicken
Cons
  • Worst service and food
  • Customer service
  • Poor food quality
  • Customer service
  • Service
  • Sevice attitude food

Wendys and Popeyes Louisiana Kitchen Most Positive Reviews

Top rated reviews
5

On Dec. 22 2014 I went into the Mena, Ar. Wendy's. The first thing I heard was someone yelling at the employees. "if I...

5

The Popeyes on stage road in Bartlett Tn has the best employees of any restaurant I have been in. I just had to...

Wendys and Popeyes Louisiana Kitchen Most Critical Reviews

Lowest rated reviews
1

AT 6PM TODAY 9/19/2014. I WENT TO WENDYS IN ELIZABETHTON,TENN. AS A RESIDENT I GO THERE 2 OR 3 TIMES A WEEK. I WAS THE...

1

This is the most poorly run fast food restaurant in Rohnert Park and probably Sonoma County. After spending 10 minutes...

Wendys and Popeyes Louisiana Kitchen Latest Reviews

Recent published reviews
3.8

I just ordered a simple junior bacon cheeseburger by itself and only had $100 bill the store didn't have enough change...

Read all 958 reviews
2.5

There is no phone number on the receipt. So I called the wrong number. My issue is in Leominster Ma but there was no ute...

Read all 4060 reviews

Wendys and Popeyes Louisiana Kitchen Products and Services

Most reviewed product and services
  • Wendys Manager (90 reviews)
  • Wendys Customer Care (80 reviews)
  • Wendys Burger (44 reviews)
  • Popeyes Louisiana Kitchen Customer Care (792 reviews)
  • Popeyes Louisiana Kitchen Manager (542 reviews)
  • Popeyes Louisiana Kitchen Chicken (450 reviews)