PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wendys and Popeyes Louisiana Kitchen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wendys
Popeyes Louisiana Kitchen

Wendys and Popeyes Louisiana Kitchen Overview

Total reviews 1224 4701
Company responses 0 0
Issues resolved 1 18

Wendys and Popeyes Louisiana Kitchen Consumer Ratings

Rank
61 out of 667 in Fast Food category
73 out of 667 in Fast Food category
Customer service
42 in category
58 in category
Price Affordability
73 in category
72 in category
Quality of Food
62 in category
47 in category
Location
50 in category
63 in category

Wendys and Popeyes Louisiana Kitchen Rating Details

Customer service
1.7 (409 reviews)
1.6 (2281 reviews)
Reviewer's quote

...ANY REASONABLE PERSON HAS NO TIME TO WAIT TO SPEAK TO A CUSTOMER SERVICE REP, AND I LEFT A TEXT MESSAGE (AS RECOMMENDED IN THE VOICEMAIL GREETING) AT THE PHONE # (888-624-****) I WAS TOLD TO CALL. I INSIST THAT I BE REFUNDED $12. 30 FOR BOTH ORDERS PLACED ON 2/10/21..

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...I tried calling the store, but the line didn't go through when calling, so I called customer service. Furthermore, I was told someone would reach out to me each time I called. I even called on 04/19/21 and was told the same thing again no one reached out...

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Price Affordability
2.5 (362 reviews)
2.5 (2054 reviews)
Reviewer's quote

...Not worth the price of beans..

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...I began my order advising I wanted one of these specials but when the price appeared on the board it said $22. 99. I figured it would adjust maybe after I completed order but it did not...

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Quality of Food
2.1 (353 reviews)
2.3 (2106 reviews)
Reviewer's quote

walked to my car and by then my food was cold and tasted like cold cardboard. Sell my Wendy's stock shares; the corporation has given up..

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Immediatley Lisa came running to the backline and she slammed the chicken down and said we dont serve this quality of food. Before I could even tell her I just walked over here and didnt serve it she was already yelling at me to the top of her lungs, like she does to everyone. When she was done I...

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Location
2.7 (350 reviews)
2.5 (2060 reviews)
Reviewer's quote

...I then call location #3083(Host was Moses). The supervisor answer the phone, and after explaining he was so uninterested. I asked him was he going to at least apologize, and there was no response; so I hung up! This happen on 04/12/21 shortly after 10:17 a...

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...This is not the first issue Ive had at this location. I would appreciate the issue to be looked into more thoughly as well as proper training of employees. Ive worked in customer service for over 20 years and this is not how you run a business..

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Wendys and Popeyes Louisiana Kitchen Pros and Cons

Pros
  • Person that served me
  • Good food
  • Food taisted ok
  • Food
  • Good food
  • Chicken
Cons
  • Customer service
  • Worst service and food
  • Poor food quality
  • Customer service
  • Sevice attitude food
  • Service

Wendys and Popeyes Louisiana Kitchen Most Positive Reviews

Top rated reviews
5

On Dec. 22 2014 I went into the Mena, Ar. Wendy's. The first thing I heard was someone yelling at the employees. "if I...

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5

I had a coupon for 8pc @ $6.99. Typically, you would receive 2- breast, 2 thighs, 2 legs, 2 wings. I asked for 3 breas...

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5

Went to Wendy's today with my sister, as we sat and ate, we witnessed this young male manager, talk to his employees...

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5

The Popeyes on stage road in Bartlett Tn has the best employees of any restaurant I have been in. I just had to...

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Wendys and Popeyes Louisiana Kitchen Most Critical Reviews

Lowest rated reviews
1

AT 6PM TODAY 9/19/2014. I WENT TO WENDYS IN ELIZABETHTON,TENN. AS A RESIDENT I GO THERE 2 OR 3 TIMES A WEEK. I WAS THE...

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1

This is the most poorly run fast food restaurant in Rohnert Park and probably Sonoma County. After spending 10 minutes...

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1

I myself and numerous customers have had under cooked chicken nuggets and chicken burgers quite a few times on...

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1

Ordered the 16 (pieces) chicken meal but received only 10 pieces of chicken. Went right back to Popeyes after calling...

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Wendys and Popeyes Louisiana Kitchen Latest Reviews

Recent published reviews
1

I purchased 2 sausage gravy biscuits that were so salty, we could not even eat them. I threw it away and ate a frozen...

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1

I came in to speak with the manager in Popeye on 5/10/21 around 230 i let him see a application for Popeye that my...

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2

I got the Wendys pretzel bacon pub cheese burger today and this was possibly the worse thing I have ever eaten. After...

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1.6

I was in line for nearly 20 minutes until I got up to the speaker, I ordered a simple single order...

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