PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Popeyes Louisiana Kitchen and Wendys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Popeyes Louisiana Kitchen
Wendys

Popeyes Louisiana Kitchen and Wendys Overview

Total reviews 4562 1143
Company responses 0 0
Issues resolved 18 0

Popeyes Louisiana Kitchen and Wendys Consumer Ratings

Rank
72 out of 693 in Fast Food category
60 out of 693 in Fast Food category
Customer service
51 in category
38 in category
Quality of Food
41 in category
54 in category
Location
64 in category
51 in category
Price Affordability
69 in category
66 in category

Popeyes Louisiana Kitchen and Wendys Rating Details

Customer service
1.6 (2213 reviews)
1.7 (374 reviews)
Reviewer's quote

Horrible app service and customer service..

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...This is very poor customer service and you should be ashamed of your company practices. I still remember when you charged extra for tomatoes and no one else did. Guess your greed just keeps showing its ugly face...

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Quality of Food
2.3 (2042 reviews)
2.2 (321 reviews)
Reviewer's quote

Immediatley Lisa came running to the backline and she slammed the chicken down and said we dont serve this quality of food. Before I could even tell her I just walked over here and didnt serve it she was already yelling at me to the top of her lungs, like she does to everyone. When she was done I...

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I never recieved the money or the food and the employees working pretended to be the managers because they decided to round up my money to an exact amount without asking me. Never will I eat here again..

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Location
2.5 (2005 reviews)
2.8 (318 reviews)
Reviewer's quote

We are locals and will wait in line for over an hour to get sandwiches at the Myrtle Beach, south location. We've been twice when they had no sandwiches, and still waited. Would be nice if someone came out and informed us...

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...the worst location in city of Memphis. Serving old food. Not completion order per order on screen...

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Price Affordability
2.6 (1997 reviews)
2.6 (331 reviews)
Reviewer's quote

...So when I arrived I asked and sure enough, several things weren't there at the higher price. The manager was as useful as gum on the bottom of your shoe. He couldn't care less...

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45 would have been the correct price for everything I ordered if I received it They proceeded to give me the wrong change as well and I had to explain to them how to give change for a twenty I visit this Wendys often and I have never had this type of experience before and I feel some type of...

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Popeyes Louisiana Kitchen and Wendys Pros and Cons

Pros
  • Food
  • Good food
  • Chicken
  • Person that served me
  • Food taisted ok
  • Customer service
Cons
  • Customer service
  • Sevice attitude food
  • Service
  • Customer service
  • Worst service and food
  • Poor food quality

Popeyes Louisiana Kitchen and Wendys Most Positive Reviews

Top rated reviews
5

I had a coupon for 8pc @ $6.99. Typically, you would receive 2- breast, 2 thighs, 2 legs, 2 wings. I asked for 3 breas...

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5

On Dec. 22 2014 I went into the Mena, Ar. Wendy's. The first thing I heard was someone yelling at the employees. "if I...

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5

The Popeyes on stage road in Bartlett Tn has the best employees of any restaurant I have been in. I just had to...

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5

Went to Wendy's today with my sister, as we sat and ate, we witnessed this young male manager, talk to his employees...

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Popeyes Louisiana Kitchen and Wendys Most Critical Reviews

Lowest rated reviews
1

This is the most poorly run fast food restaurant in Rohnert Park and probably Sonoma County. After spending 10 minutes...

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1

AT 6PM TODAY 9/19/2014. I WENT TO WENDYS IN ELIZABETHTON,TENN. AS A RESIDENT I GO THERE 2 OR 3 TIMES A WEEK. I WAS THE...

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1

Ordered the 16 (pieces) chicken meal but received only 10 pieces of chicken. Went right back to Popeyes after calling...

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1

I myself and numerous customers have had under cooked chicken nuggets and chicken burgers quite a few times on...

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Popeyes Louisiana Kitchen and Wendys Latest Reviews

Recent published reviews
1

Go elsewhere, Popeyes do not provide directions (instructions on temp, how long etc....)
Do not recommend, Turkey purchas...

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No votes

They have not contacted me or fixed my account and have not gotten the $25 back that disappeared from my account.be be...

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No votes

I'm starting school and all I need is my last three check stubs and my employer won't send them to me I have sent my...

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No votes

Nothing has happened. The last time I talked to them they promised to call me back but never did. Then I sent a message...

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Popeyes Louisiana Kitchen and Wendys Products and Services

Most reviewed product and services
  • Popeyes Louisiana Kitchen Manager (599 reviews)
  • Popeyes Louisiana Kitchen Chicken (480 reviews)
  • Popeyes Louisiana Kitchen Drive-through (298 reviews)
  • Wendys Manager (97 reviews)
  • Wendys Burger (48 reviews)
  • Wendys Drive-through (38 reviews)