PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Popeyes Louisiana Kitchen and Wendys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Popeyes Louisiana Kitchen
Wendys

Popeyes Louisiana Kitchen and Wendys Overview

Total reviews 4732 1244
Company responses 0 0
Issues resolved 18 1

Popeyes Louisiana Kitchen and Wendys Consumer Ratings

Rank
68 out of 675 in Fast Food category
54 out of 675 in Fast Food category
Customer service
54 in category
41 in category
Quality of Food
49 in category
63 in category
Location
60 in category
48 in category
Price Affordability
66 in category
71 in category

Popeyes Louisiana Kitchen and Wendys Rating Details

Customer service
1.6 (2292 reviews)
1.7 (421 reviews)
Reviewer's quote

...I tried calling the store, but the line didn't go through when calling, so I called customer service. Furthermore, I was told someone would reach out to me each time I called. I even called on 04/19/21 and was told the same thing again no one reached out...

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...ANY REASONABLE PERSON HAS NO TIME TO WAIT TO SPEAK TO A CUSTOMER SERVICE REP, AND I LEFT A TEXT MESSAGE (AS RECOMMENDED IN THE VOICEMAIL GREETING) AT THE PHONE # (888-624-****) I WAS TOLD TO CALL. I INSIST THAT I BE REFUNDED $12. 30 FOR BOTH ORDERS PLACED ON 2/10/21..

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Quality of Food
2.3 (2118 reviews)
2.1 (360 reviews)
Reviewer's quote

Immediatley Lisa came running to the backline and she slammed the chicken down and said we dont serve this quality of food. Before I could even tell her I just walked over here and didnt serve it she was already yelling at me to the top of her lungs, like she does to everyone. When she was done I...

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...70094 has the worse customers service poor Quality in food service. Due to the pandemic my food went back forward between two people. Open and close and then giving me my food...

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Location
2.5 (2072 reviews)
2.7 (359 reviews)
Reviewer's quote

I am a driver for Grubhub, I entered the location and I went to let knock the cashier that I am picking up for Anthony, and I am with Grubhub, the cashier informed me that, the order it is prepared and will take few minutes, and they will call the name when it is ready! So I went on the side of the...

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...I went to the location at 9870 Parkway East Birmingham,AL. 35215 @ 12:02pm on 05/20/2021..

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Price Affordability
2.5 (2061 reviews)
2.5 (369 reviews)
Reviewer's quote

...I began my order advising I wanted one of these specials but when the price appeared on the board it said $22. 99. I figured it would adjust maybe after I completed order but it did not...

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...Not worth the price of beans..

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Popeyes Louisiana Kitchen and Wendys Pros and Cons

Pros
  • Food
  • Good food
  • Chicken
  • Person that served me
  • Good food
  • Food taisted ok
Cons
  • Customer service
  • Sevice attitude food
  • Service
  • Customer service
  • Worst service and food
  • Poor food quality

Popeyes Louisiana Kitchen and Wendys Most Positive Reviews

Top rated reviews
5

I had a coupon for 8pc @ $6.99. Typically, you would receive 2- breast, 2 thighs, 2 legs, 2 wings. I asked for 3 breas...

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5

On Dec. 22 2014 I went into the Mena, Ar. Wendy's. The first thing I heard was someone yelling at the employees. "if I...

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5

The Popeyes on stage road in Bartlett Tn has the best employees of any restaurant I have been in. I just had to...

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5

Went to Wendy's today with my sister, as we sat and ate, we witnessed this young male manager, talk to his employees...

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Popeyes Louisiana Kitchen and Wendys Most Critical Reviews

Lowest rated reviews
1

This is the most poorly run fast food restaurant in Rohnert Park and probably Sonoma County. After spending 10 minutes...

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1

AT 6PM TODAY 9/19/2014. I WENT TO WENDYS IN ELIZABETHTON,TENN. AS A RESIDENT I GO THERE 2 OR 3 TIMES A WEEK. I WAS THE...

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1

Ordered the 16 (pieces) chicken meal but received only 10 pieces of chicken. Went right back to Popeyes after calling...

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1

I myself and numerous customers have had under cooked chicken nuggets and chicken burgers quite a few times on...

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Popeyes Louisiana Kitchen and Wendys Latest Reviews

Recent published reviews
No votes

So Mrs myesha send me home today because I thought I get off at 3 so she got mad and told me to clock out and go home...

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1

I paid 5.76 for a Biggie Bag. , and received poor service from the manager who would not give me her name.or a receipt...

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No votes

My son worked for your store in
Commerce Georgia. He has not been paid , he worked over a 100 hrs. In a pay period. If so...

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1.2

Train employee's to listen and not interrupt while order is being placed,this is the reason for my review,above is...

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