PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Popeyes Louisiana Kitchen and Wendys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Popeyes Louisiana Kitchen
Wendys

Popeyes Louisiana Kitchen and Wendys Overview

Total reviews
4022
948
Company responses
0
0
Issues resolved
15
0

Popeyes Louisiana Kitchen was first mentioned on PissedConsumer on Feb 13, 2008 and since then this brand received 4022 reviews. It is 3074 reviews more than Wendys received since Sep 13, 2007.

Popeyes Louisiana Kitchen and Wendys Consumer Ratings

Rank
65 out of 1382 in Fast Food category
54 out of 1382 in Fast Food category
Customer service
48 in category
31 in category
Staff
54 in category
46 in category
Quality of Food
36 in category
49 in category

According to consumer ratings and reviews, Wendys ranks 11 points higher in the Fast Food category than Popeyes Louisiana Kitchen. People gave Popeyes Louisiana Kitchen 1.6 stars for Customer service criterion in Fast Food category and it is 80 points higher than the worst rated brand in this category. At the same time, Wendys was rated 1.8 stars for Customer service criterion in this category and it is 97 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Wendys has a higher rating than Popeyes Louisiana Kitchen. Regarding Quality of Food criterion, consumers gave Popeyes Louisiana Kitchen 2.4 stars and it is 72% greater than other in category. Wendys however was rated 2.2 stars and it is 62% greater than other in category.

Popeyes Louisiana Kitchen and Wendys Rating Details

Customer service
1.6 (1928 reviews)
1.8 (294 reviews)
Reviewer's quote

Customer service was horrible. My food was Cold and was sitting out on the counter..

Lataya

...We won't be back to this location if this is "their customer service"..

PissedConsumer1723514
Staff
1.6 (1874 reviews)
1.7 (279 reviews)
Reviewer's quote

...She gets rude again stating that they are short staff and it's only managers working. Managers treat customers like that?? Wow! Anyway this was the Oviedo Fl location. The food was great but won't be returning...

Jammie S

...I dont speak ebonics so you need to hire staff that can understand english. I once had a mexican man who spoke no english take my order a different restaurant and got it all correct. So thats pretty sad wendys..

PissedConsumer1191067
Quality of Food
2.4 (1794 reviews)
2.2 (257 reviews)
Reviewer's quote

Looking for restaurants that are more eco friendly to the environment. That very much should be a practice these days, in store and in drivethru windows. No styrofoam. No items that can’t be composted. Thanks.

PissedConsumer1717694

Was completely missing an item, and I modified one thing that they managed to screw up.

PissedConsumer1679148

Popeyes Louisiana Kitchen and Wendys Pros and Cons

Pros
  • Food
  • Taste
  • Chicken
  • Person that served me
  • Food was hot
  • Food taisted ok
Cons
  • Customer service
  • Service
  • Sevice attitude food
  • Worst service and food
  • Customer service
  • Poor food quality

Popeyes Louisiana Kitchen and Wendys Most Positive Reviews

Top rated reviews
5

The Popeyes on stage road in Bartlett Tn has the best employees of any restaurant I have been in. I just had to...

5

On Dec. 22 2014 I went into the Mena, Ar. Wendy's. The first thing I heard was someone yelling at the employees. "if I...

Popeyes Louisiana Kitchen and Wendys Most Critical Reviews

Lowest rated reviews
1

This is the most poorly run fast food restaurant in Rohnert Park and probably Sonoma County. After spending 10 minutes...

1

AT 6PM TODAY 9/19/2014. I WENT TO WENDYS IN ELIZABETHTON,TENN. AS A RESIDENT I GO THERE 2 OR 3 TIMES A WEEK. I WAS THE...

Popeyes Louisiana Kitchen and Wendys Latest Reviews

Recent published reviews

Store was out of chicken sandwiches. I thought you were not going to run out any more!

Read all 4022 reviews

I could get large Fries if I ordered by mobile phone which I do not own one. I don't think it's fair. Guess I will not...

Read all 948 reviews

Popeyes Louisiana Kitchen and Wendys Products and Services

Most reviewed product and services
  • Popeyes Louisiana Kitchen Customer Care (786 reviews)
  • Popeyes Louisiana Kitchen Manager (540 reviews)
  • Popeyes Louisiana Kitchen Chicken (449 reviews)
  • Wendys Manager (88 reviews)
  • Wendys Customer Care (78 reviews)
  • Wendys Burger (44 reviews)