PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Popeyes Louisiana Kitchen and Taco Bell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Popeyes Louisiana Kitchen
Taco Bell

Popeyes Louisiana Kitchen and Taco Bell Overview

Total reviews
4062
3771
Company responses
0
0
Issues resolved
15
7

Popeyes Louisiana Kitchen was first mentioned on PissedConsumer on Feb 13, 2008 and since then this brand received 4062 reviews. It is 291 reviews more than Taco Bell received since Jun 7, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Popeyes Louisiana Kitchen customer support team and Taco Bell customer service.

Popeyes Louisiana Kitchen and Taco Bell Consumer Ratings

Rank
66 out of 1073 in Fast Food category
54 out of 1073 in Fast Food category
Customer service
46 in category
53 in category
Staff
53 in category
55 in category
Quality of Food
35 in category
55 in category

According to consumer ratings and reviews, Taco Bell ranks 12 points higher in the Fast Food category than Popeyes Louisiana Kitchen. People gave Popeyes Louisiana Kitchen 1.6 stars for Customer service criterion in Fast Food category and it is 82 points higher than the worst rated brand in this category. At the same time, Taco Bell was rated 1.6 stars for Customer service criterion in this category and it is 75 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Taco Bell has a higher rating than Taco Bell. Regarding Quality of Food criterion, consumers gave Popeyes Louisiana Kitchen 2.4 stars and it is 73% greater than other in category. Taco Bell however was rated 2.1 stars and it is 57% greater than other in category.

Popeyes Louisiana Kitchen and Taco Bell Rating Details

Customer service
1.6 (1948 reviews)
1.6 (1669 reviews)
Reviewer's quote

OMG!! Just the worst customer service ever. You need to train your employees not only on how to deal with customers but also how to use the headphones for the drive thru! We can hear their entire inappropriate conversations while they should be frying some chicken!..

Nithya

...When we got home, they did not give us a receipt for out transaction, so, I was unable to do the customer service survey and enter in the $500 sweepstake. Very disappointed. The whole reason for our visit was for the Xbox promo ..

PissedConsumer1705062
Staff
1.6 (1893 reviews)
1.6 (1618 reviews)
Reviewer's quote

While waiting in line two of the managers came outside to get a male and female employee from messing around out behind a dumpster (maybe having all your staff working might help speed things alone and improve your customers experience). I later found out that the male was not just an employee he...

Surabhi

Went to the Taco Bell in Madison, MS.Before I paid for my order I wanted to add a bean burrito to the order. I was yelled at and was told that he was not going to make me a damn bean burrito!Exact words!The guy at the window tried and asked him several times . I was already handed the drinks out...

tonie g
Quality of Food
2.4 (1809 reviews)
2.1 (1549 reviews)
Reviewer's quote

Immediatley Lisa came running to the backline and she slammed the chicken down and said we dont serve this quality of food. Before I could even tell her I just walked over here and didnt serve it she was already yelling at me to the top of her lungs, like she does to everyone. When she was done I...

Perline

Regarding no food being prepared, quality of food is terrible,burrito not having beef inside, running out of mild taco sauce ,being unprofessional..

Analia

Popeyes Louisiana Kitchen and Taco Bell Pros and Cons

Pros
  • Food
  • Taste
  • Chicken
  • Food
  • Nonthing
  • Staff
Cons
  • Customer service
  • Service
  • Sevice attitude food
  • Horrible customer service
  • Bad management
  • Service

Popeyes Louisiana Kitchen and Taco Bell Most Positive Reviews

Top rated reviews
5

The Popeyes on stage road in Bartlett Tn has the best employees of any restaurant I have been in. I just had to...

5

I have went to the taco bell in Temple ordered family packs as I have a large family., there was very little meat on th...

Popeyes Louisiana Kitchen and Taco Bell Most Critical Reviews

Lowest rated reviews
1

This is the most poorly run fast food restaurant in Rohnert Park and probably Sonoma County. After spending 10 minutes...

1

We do not eat BEEF-We eat Chicken-We like Tacos- was Charged a Deceptive Up Charge on 6 CHICKEN Tacos-NO Drinks-and the...

Popeyes Louisiana Kitchen and Taco Bell Latest Reviews

Recent published reviews
2.8

Told Food not read will be 4 minutes park and wait. Waited 15 minutes started to go in then saw lady in parking walking...

Read all 4062 reviews
1

I spent 21$ for brown lettuce on soft tacos totally unacceptable

Read all 3771 reviews

Popeyes Louisiana Kitchen and Taco Bell Products and Services

Most reviewed product and services
  • Popeyes Louisiana Kitchen Customer Care (794 reviews)
  • Popeyes Louisiana Kitchen Manager (542 reviews)
  • Popeyes Louisiana Kitchen Chicken (450 reviews)
  • Taco Bell Customer Care (780 reviews)
  • Taco Bell Taco (603 reviews)
  • Taco Bell Manager (348 reviews)