PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zoosk and POF as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zoosk
1.7
POF
POF
1.8
Zoosk
POF

Zoosk and POF Overview

Total reviews 3220 3191
Company responses 0 0
Issues resolved 2 12

Zoosk and POF Consumer Ratings

Rank
55 out of 266 in Dating and Social Networking category
51 out of 266 in Dating and Social Networking category
Customer service
43 in category
51 in category
Product or Service Quality
43 in category
38 in category
Website
43 in category
31 in category
Value for money
39 in category
33 in category

Zoosk and POF Rating Details

Customer service
1.5 (939 reviews)
1.4 (1052 reviews)
Reviewer's quote

Customer service representative Mark was extremely professional and helpful in resolving my concerns..

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...There is no # for customer service or any way to contact the company to resolve this issue..

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Product or Service Quality
1.7 (898 reviews)
1.8 (991 reviews)
Reviewer's quote

...I have contacted the customer service via email about 20 times and they keep sending reset link to the gmail. com version. I can't get them to understand...

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...I don't like the fact you can't call customer service or chat with them. The Pof site don't help you at all when it comes to cancel a membership..

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Website
1.9 (889 reviews)
2 (1041 reviews)
Reviewer's quote

...I have encountered more scammers while using this website than I have anything else..

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I was unable to meet anyone on this website please cancel my subscription!..

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Value for money
1.7 (876 reviews)
1.8 (814 reviews)
Reviewer's quote

...Please resolve the issues or return my money , thanks so much have a great day..

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...I belonged over 15 years ago and this POF site has gone downhill and now requests money to have further contact with someone. I will add my complaint to as many sites as I can regarding the dishonest practices of this site..

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Zoosk and POF Pros and Cons

Pros
  • Frustrated
  • Very little
  • Just want my money back
  • Has been good up till now
  • Free
  • Up until my account got hacked
Cons
  • Fake profiles
  • Too many scam profiles
  • Customer service
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason

Zoosk and POF Most Positive Reviews

Top rated reviews
5

My account has been blocked

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5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

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5

I cancelled my subscription a few weeks ago but I gess my phone messed it up and I just seen the bill on my email and...

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5

Looozers ;) im glad i got the boot

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Zoosk and POF Most Critical Reviews

Lowest rated reviews
1

I completed my profile and photos and the search engine has me locked in for male seeking male relationship. I edit...

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1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

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1

I paid £89.99 for 6 months subscription and was disgusted to find that even after paying £89.99 I still need to...

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1

Like many others here, my account was deleted for NO reason. And, each time I created a new account with a new user...

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Zoosk and POF Latest Reviews

Recent published reviews
1.1

I was charged six month membership in November 2020 after I had cancelled the membership and in January 15 I could no lo...

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2.4

Delete my account you are a piece of *** I want my account deleted. I want it off now. I will seek legal action if you...

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1.4

I keep getting an ethnic group in my carousel that I never checked nor would ever check. Ive talked to them once before...

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No votes

Unable to log into my account.. using correct username & password. Worried my profile/account has been hacked into....

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Zoosk and POF Products and Services

Most reviewed product and services
  • Zoosk Subscription (587 reviews)
  • Zoosk Online Dating (232 reviews)
  • Zoosk Profile (141 reviews)
  • Pof Profile (368 reviews)
  • Pof Online Dating (183 reviews)
  • Pof Membership (144 reviews)